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The Shipping Manager utilizes enterprise resource planning (ERP) or other systems to record and track all shipping transactions, analyze performance metrics, and generate reports. Manages shipping operations' daily activities, including order processing, inventory tracking, documentation, and transportation oversight. Being a Shipping Manager investigates and resolves shipping quality issues, damages, or lost freight claims. Ensures shipping protocols and documentation meet required regulatory requirements for hazardous materials (DOT/HAZMAT) or special handling. In addition, Shipping Manager develops and maintains relationships with carriers, freight forwarders, and vendors. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Shipping Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Shipping Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
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