The Retail Store Receiving Associate records incoming deliveries in system according to required procedures. Maintains inventory control in-store merchandise receiving area, works with delivery personnel, and counts and checks in merchandise received. Being a Retail Store Receiving Associate typically requires a high school diploma or equivalent. Identifies damaged merchandise. In addition, Retail Store Receiving Associate typically reports to a supervisor. Being a Retail Store Receiving Associate works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
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The Customer Experience Associate researches best practices to develop metrics and methods to collect and analyze customer data and feedback. Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Being a Customer Experience Associate creates dashboards, reports, and visualizations to analyze metrics and develop insights from various sources. Utilizes data management tools to establish a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments. In addition, Customer Experience Associate collaborates with cross-functional teams to deliver and support end-to-end customer experience goals, programs, and practices across the organization. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Customer Experience Associate work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as a Customer Experience Associate typically requires 4 -7 years of related experience.
Retail Store Detective is responsible for apprehension and prosecution of shoplifters and the prevention of theft. Not a uniformed security guard or watchman. Being a Retail Store Detective requires a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. The Retail Store Detective may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area.
In-Store Branch Manager manages a banking branch office located in a retail store. Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities. Being an In-Store Branch Manager schedules, manages, and trains branch staff to maintain the required service coverage. Follows all company policies and procedures to maintain required security, operational, and service quality standards. Additionally, In-Store Branch Manager resolves escalated customer or operations issues. Coordinates with other bank teams to promote products or provide additional services to customers. May require an associate degree. Typically reports to a manager or head of a unit/department. The In-Store Branch Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an In-Store Branch Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.