Technical Customer Support Specialist I responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist I utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist I records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Technical Customer Support Specialist I typically requires 0-2 years of related experience.
The SEO Technical Specialist I conducts keyword research, search behavior analyses, technical audits, and content gap analyses. Monitors site-wide daily performance metrics and uses SEO tools and techniques to optimize site traffic, improve user experience, and increase conversions. Being a SEO Technical Specialist I conducts competitive research and deploys the latest developments in SEO. Utilizes website analytics and a variety of SEO tools to create reports, audits and dashboards to identify areas for optimization. In addition, SEO Technical Specialist I requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Being a SEO Technical Specialist I occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a SEO Technical Specialist I typically requires 2-4 years of related experience.
Technical Sales Support Specialist I provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist I provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist I typically reports to a supervisor or manager. To be a Technical Sales Support Specialist I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed.
Technical Recruiter I attracts, evaluates, and refers candidates for technical positions through recruiting website, employee referrals, on-site recruiting, search firms and other sourcing methods. Understands requirements for technical positions, develops job advertisements and screens resumes/applications. Being a Technical Recruiter I contacts candidates to ascertain fit, and schedules interviews. Extends offers and negotiates compensation. Additionally, Technical Recruiter I initiates onboarding plan for new hires. Manages areas of responsibility to ensure positions are filled efficiently and effectively. May require a bachelor's degree. Typically reports to a supervisor or manager. The Technical Recruiter I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Technical Recruiter I typically requires 0-2 years of related experience.
There is currently no job description for Technical Support Specialist I, be the first to
submit
the job responsibilities for Technical Support Specialist I.