The Trainer III monitors the effectiveness of training on employees using individual or group performance results. Delivers company training programs and workshops to employees and managers. Being a Trainer III develops new training program design and existing program enhancements including lesson plans and training aids. Collects feedback on sessions from attendees to use for future improvements to content and presentation. In addition, Trainer III may specialize in a particular subject, training program, or function of the company. Training programs may typically include topics such as supervisory/management training, work skills training, team building, and communications. Requires a bachelor's degree. Typically reports to an executive or head of a unit/department. Being a Trainer III contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Trainer III typically requires 4 to 7 years of related experience.
Sales Trainer III develops and implements sales training programs to prepare salespeople to discuss products and engage with potential customers or opportunities. Designs and delivers training sessions on company products, business practices, industry context, competitive information, and other topics as needed. Being a Sales Trainer III helps onboard new salespeople. Monitors and reports on sales metrics to determine the effectiveness of training programs. Additionally, Sales Trainer III may conduct skill gap analysis and needs analysis to inform the creation or administration of new training programs. Requires a bachelor's degree. Typically reports to a supervisor or manager. The Sales Trainer III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Sales Trainer III typically requires 4 -7 years of related experience.
Technical Trainer III creates and conducts technical training programs. Determines training objectives. Being a Technical Trainer III writes training programs, including outline, text, handouts, and tests, and designs laboratory exercises. Lectures on the safety, installation, programming, maintenance, and repair of software, machinery, and equipment. Additionally, Technical Trainer III administers written and practical exams and writes performance reports to evaluate trainees' performance. Requires a bachelor's degree. Typically reports to an manager. The Technical Trainer III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Technical Trainer III typically requires 4 -7 years of related experience.
The Sales Coach/Trainer III designs and delivers training sessions on company products, business practices, and other topics as needed. Ensures the maximum effectiveness of the sales force by developing and implementing training programs. Being a Sales Coach/Trainer III requires a bachelor's degree in a related area. Monitors and reports on the effectiveness of training programs and may conduct initial needs analysis. In addition, Sales Coach/Trainer III typically reports to a supervisor or manager. Working as a Sales Coach/Trainer III typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.
Customer Service Trainer III delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer III leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer III provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Customer Service Trainer III typically requires 4 -7 years of related experience.