How Much Does a Customer Support Agent Make in Albany, NY?

Updated December 01, 2024
As of December 01, 2024, the average annual pay of Customer Support Agent in Albany, NY is $49,199. While Salary.com is seeing that Customer Support Agent salary in Albany, NY can go up to $60,731 or down to $37,830, but most earn between $43,248 and $55,235. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Support Agent
Inbound Customer Support and Service Agent I
$36,990
Albany, NY
Per Year
Inbound Customer Support and Service Agent II
$42,090
Albany, NY
Per Year
Inbound Customer Support and Service Agent III
$51,890
Albany, NY
Per Year
Inbound Customer Support and Service Agent IV
$59,890
Albany, NY
Per Year
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Similar Job Salaries to Customer Support Agent by Company

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Company average base salary in (usd) range
Best Days Travel
Customer Support Agent (Remote)
$68,126/yr
$58,520
$77,733
RANGE: $58,520 - $77,733
ESSENCE JOURNEY
Virtual Customer Support Agent
$72,450/yr
$62,070
$82,829
RANGE: $62,070 - $82,829
Erika4Travel
Work From Home-Customer Support Agent
$191,699/yr
$164,445
$218,953
RANGE: $164,445 - $218,953
Norgen Biotek Corp.
Customer Support
$54,937/yr
$47,746
$62,128
RANGE: $47,746 - $62,128
Training5
Customer Support
$76,363/yr
$65,514
$87,213
RANGE: $65,514 - $87,213
SPECTRUM
National Field Support Agent
$72,901/yr
$64,033
$81,769
RANGE: $64,033 - $81,769
CORPORATEFY
Customer Service Agent
$67,594/yr
$58,667
$76,521
RANGE: $58,667 - $76,521
iQor
Customer service agent
$51,023/yr
$44,420
$57,626
RANGE: $44,420 - $57,626
PRO LUXE GROUP
Customer Service Agent
$60,046/yr
$52,623
$67,469
RANGE: $52,623 - $67,469
Briscoe Protective
Customer Service Agent
$56,293/yr
$49,334
$63,252
RANGE: $49,334 - $63,252

Open Customer Support Agent Jobs in Albany, NY

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What Does a Customer Support Agent Do?

In this capacity, the Customer Support Agent maintains a vast knowledge of all the business’s promotional activities.
Updated December 16, 2021
Here, the Customer Support Agent works closely with the sales department and is responsible for first-level troubleshooting of all consumer order issues.
Updated December 20, 2021
The Customer Support Agent also works closely with the production, sales, and supplies department, voicing consumer concerns and issues in order to affect better product and service provision to the consumers, hence, constantly guaranteeing consumer satisfaction.
Updated December 17, 2021
The Customer Support Agent is responsible for providing support to all customers in regard to the processing of their orders, inclusive of the management of all order entry aspects.
Updated December 13, 2021
The Customer Support Agent is responsible for acting as a liaison for customers and the business and assists with complaints, errors, orders, cancellations, billing, and other queries.
Updated December 10, 2021

Frequently Asked Questions About a Customer Support Agent Salaries

What is the average of a Customer Support Agent in Albany, NY?

The Customer Support Agent salary range is from $43,248 to $55,235, and the average Customer Support Agent salary is $49,199/year in Albany, NY. The Customer Support Agent's salary will change in different locations.

Which location pays the highest Customer Support Agent salary in the United States?

The Customer Support Agent salary in San Jose, CA is $60,833 which is the highest in the US.

What kinds of reasons will influence the Customer Support Agent's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Customer Support Agent.

What is the growth rate of the Customer Support Agent's salary?

If you are thinking of becoming a Customer Support Agent or planning the next step in your career, find the detailed salary report of a Customer Support Agent.