How Much Does an It Help Desk Support Specialist Make in Massachusetts?

Updated March 26, 2024
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Individually reported data submitted by users of our website

Normal Confidence
$62,624/yr
Average Base Pay
Low $55,963
Average $62,624
High $69,535
The average salary for It Help Desk Support Specialist is $62,624 per year in Massachusetts.

Related Job Titles to It Help Desk Support Specialist

IT Help Desk Support
$63,643
Massachusetts
Per Year
Help Desk Support Specialist IV
$80,715
Massachusetts
Per Year
Help Desk Support Specialist II
$63,087
Massachusetts
Per Year
It Help Desk Specialist
$62,624
Massachusetts
Per Year

Similar Job Salaries to It Help Desk Support Specialist by Company

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Company average base salary in (usd) range
$99,318/yr
$86,450
$112,187
RANGE: $86,450 - $112,187
Old Colony Elder Services
IT Specialist/Help Desk
$75,310/yr
$66,964
$83,656
RANGE: $66,964 - $83,656
Posterity Group LLC
Support Analyst / IT Help Desk Tier 1
$67,209/yr
$58,039
$76,379
RANGE: $58,039 - $76,379
Protocol Networks
IT Technical Support (End User Help Desk)
$59,993/yr
$52,645
$67,341
RANGE: $52,645 - $67,341
Axiom Technologies
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant
$69,671/yr
$61,710
$77,631
RANGE: $61,710 - $77,631
Elm Electrical Inc
IT Help Desk Technician
$47,125/yr
$40,548
$53,701
RANGE: $40,548 - $53,701
Snyk
IT Help Desk Intern
$63,702/yr
$56,707
$70,698
RANGE: $56,707 - $70,698
TEKsystems c/o Allegis Group
IT Help Desk Technician
$63,702/yr
$56,707
$70,698
RANGE: $56,707 - $70,698

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Top 10 Highest Paying Cities For It Help Desk Support Specialist Jobs in Massachusetts

It is important to understand how location impacts your career prospects in the United States. There are some cities where an It Help Desk Support Specialist can find a job easily with a greater salary paid then achieve a higher standard of living. Below is the top cities list for It Help Desk Support Specialist job salaries in Massachusetts. Some cities can pay higher salaries for It Help Desk Support Specialist jobs, which can indicate that there is a large demand for It Help Desk Support Specialist positions in this city.
The following table shows top 10 cities where the It Help Desk Support Specialist salary is higher than other cities in Massachusetts. Boston takes first place in this list, followed by Cambridge, Waltham. The It Help Desk Support Specialist salary is $64,524 in Boston, which is higher than the national average. There are 36 cities' It Help Desk Support Specialist salary higher than national average in Massachusetts.
The average salary for an It Help Desk Support Specialist in Massachusetts is $62,624, but we found that the city with the highest salary for It Help Desk Support Specialist jobs is Boston, MA, and it is higher than Cambridge. It Help Desk Support Specialist jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
CITY ANNUAL SALARY MONTHLY PAY WEEKLY PAY HOURLY WAGE
Boston $64,524 $5,377 $1,241 $31
Cambridge $64,524 $5,377 $1,241 $31
Waltham $64,524 $5,377 $1,241 $31
Newton $64,524 $5,377 $1,241 $31
Arlington $64,524 $5,377 $1,241 $31
Brookline $64,524 $5,377 $1,241 $31
Lynn $64,524 $5,377 $1,241 $31
Malden $64,524 $5,377 $1,241 $31
Medford $64,524 $5,377 $1,241 $31
Quincy $64,524 $5,377 $1,241 $31

What Does an It Help Desk Support Specialist Do?

Many calls to the IT help desk originate from users who just want to know what directory to save work in and which printer is the closest to them.
Updated December 14, 2021
Since most people are not familiar with technical terms and may be frustrated in trying to explain the problem, the support specialist will require patience, good listening skills, and excellent communicating skills.
Updated November 08, 2021
With customer service and troubleshooting skills at the core of your role as help desk support, you will need to demonstrate your ability to find solutions quickly and efficiently.
Updated October 31, 2021
Although live chat is probably more regularly regarded as a sales channel, using this feature for IT help desk provision can speed up the problem resolution process.
Updated December 22, 2021
This library of functions is developed by the Spiceworks Community, so an ever-expanding number of utilities supplement this help desk tool.
Updated December 20, 2021

Frequently Asked Questions About an It Help Desk Support Specialist Salaries

What is the average of an It Help Desk Support Specialist in Massachusetts?

The It Help Desk Support Specialist salary range is from $55,963 to $69,535, and the average It Help Desk Support Specialist salary is $62,624/year in Massachusetts. The It Help Desk Support Specialist's salary will change in different locations.

Which location pays the highest It Help Desk Support Specialist salary in the United States?

The It Help Desk Support Specialist salary in San Jose, CA is $72,237 which is the highest in the US.

What kinds of reasons will influence the It Help Desk Support Specialist's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of It Help Desk Support Specialist.

What is the growth rate of the It Help Desk Support Specialist's salary?

If you are thinking of becoming an It Help Desk Support Specialist or planning the next step in your career, find the detailed salary report of an It Help Desk Support Specialist.