How Much Does an IT Service Desk Lead Make?

Updated March 26, 2024

Individually reported data submitted by users of our website

Low Confidence
$75,070/yr
Average Base Pay
Low $64,161
Average $75,070
High $87,016
The average salary for IT Service Desk Lead is $75,070 per year in the United States.

Related Job Titles to IT Service Desk Lead

IT Service Desk Team Lead
$82,754
US
Per Year
Service Desk Lead
$68,078
US
Per Year
IT Service Desk Director
$181,310
US
Per Year
IT Service Desk Manager
$113,490
US
Per Year

Similar Job Salaries to IT Service Desk Lead by Company

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Company average base salary in (usd) range
Red Knight Solutions, LLC
IT Field Support Technician_Manhattan
$55,638/yr
$48,421
$62,854
RANGE: $48,421 - $62,854
MACNY's Job Board
Specialist, IT Analyst at LOTTE Biologics
$82,483/yr
$72,537
$92,430
RANGE: $72,537 - $92,430
YMS Associates
IT Executive Desktop Support Specialist
$105,370/yr
$92,093
$118,647
RANGE: $92,093 - $118,647
Hispanic Technology Executive Council
Executive Support IT Manager- SVP
$134,147/yr
$116,510
$151,784
RANGE: $116,510 - $151,784
United Nations Federal Credit Union
IT Analyst II - Data Center
$113,643/yr
$94,799
$132,486
RANGE: $94,799 - $132,486
Empire State
IT Business Analyst, Tier 1
$106,126/yr
$88,425
$123,826
RANGE: $88,425 - $123,826
Talan
Senior IT Support Analyst (FIC)
$103,511/yr
$91,074
$115,948
RANGE: $91,074 - $115,948
PSEG
Asset Management and GIS IT Manager
$111,681/yr
$99,117
$124,244
RANGE: $99,117 - $124,244
Software Guidance & Assistance
Remote IT Support Analyst/Coordinator
$57,456/yr
$50,415
$64,498
RANGE: $50,415 - $64,498
City of San Antonio
IT On-Site Support Specialist I
$59,079/yr
$50,261
$67,896
RANGE: $50,261 - $67,896

What Does an IT Service Desk Lead Do?

The IT Service Desk Lead must be flexible with scheduling and willing to work nights, weekends, and with on-call rotations.
Updated December 17, 2021
Accountable for the Global Help Desk Support Service across the entire IT service management lifecycle.
Updated December 15, 2021
The IT Service Desk Lead will work to resolve or appropriately escalate issues and take a leadership role in maintaining the Knowledge Base (KB).
Updated November 25, 2021
This is an upper-level IT Service Desk Lead position with a primary responsibility of providing application and endpoint technical support to end-users.
Updated November 22, 2021
Develop and analyze daily, weekly and monthly reports and statistics on Service Desk team’s productivity.
Updated November 18, 2021

Frequently Asked Questions About an IT Service Desk Lead Salaries

What is the average of an IT Service Desk Lead in the United States?

The IT Service Desk Lead salary range is from $64,161 to $87,016, and the average IT Service Desk Lead salary is $75,070/year in the United States. The IT Service Desk Lead's salary will change in different locations.

Which location pays the highest IT Service Desk Lead salary in the United States?

The IT Service Desk Lead salary in San Jose, CA is $94,213 which is the highest in the US.

What kinds of reasons will influence the IT Service Desk Lead's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of IT Service Desk Lead.

What is the growth rate of the IT Service Desk Lead's salary?

If you are thinking of becoming an IT Service Desk Lead or planning the next step in your career, find the detailed salary report of an IT Service Desk Lead.

Recent Salary Report

Below are the most recent IT Service Desk Lead salary reports. Employer name has been removed to protect anonymity.

$90,681 Yearly
An IT Service Desk Lead in Morgantown, WV reported making $90,681 per year
Morgantown, WV
100 - 200 employees
Full-Time
Company - Private
$6,882 Monthly
An IT Service Desk Lead in Birmingham, AL reported making $6,882 per month
Birmingham, AL
1,000 - 3,000 employees
Full-Time
Company - Public
$63,706 Yearly
An IT Service Desk Lead in Avondale, AZ reported making $63,706 per year
Avondale, AZ
200 - 6 employees
Full-Time
Company - Private
$94,153 Yearly
An IT Service Desk Lead in Modesto, CA reported making $94,153 per year
Modesto, CA
6 - 1,000 employees
Full-Time
Company - Private
$45 Hourly
An IT Service Desk Lead in Richmond, KY reported making $45 per hour
Richmond, KY
3,000 - 7,6 employees
Part-Time
Company - Public
$36 Hourly
An IT Service Desk Lead in Springfield, OH reported making $36 per hour
Springfield, OH
7,6 - 15,000 employees
Part-Time
Company - Public