Senior Customer Service Representative Salaries in Boston, MA
How Much Does a Senior Customer Service Representative Make in Boston, MA?
Updated December 01, 2024
As of December 01, 2024,
the average annual pay of Senior Customer Service Representative in Boston, MA is $57,752.
While Salary.com is seeing that Senior Customer Service Representative salary in Boston, MA can go up to $71,027
or down to $45,959, but most earn between $51,579 and $64,701.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Senior Customer Service Representative
Customer Sales and Service Senior Representative
$58,670
Boston, MA
Per Year
Customer Service/Retention Representative, Senior
$55,460
Boston, MA
Per Year
Retail Store Customer Service Representative
$33,596
Boston, MA
Per Year
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Senior Customer Service Representative by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
Tailored Brands
SENIOR CUSTOMER SERVICE REPRESENTATIVE
|
$50,388/yr
|
RANGE: $43,097 - $57,679
|
|
Tailored Brands
Senior Customer Service Sales Representative K&G Fashion Superstore
|
$49,526/yr
|
RANGE: $41,938 - $57,115
|
|
Ecological Fibers, Inc.
Customer Service Representative
|
$62,559/yr
|
RANGE: $54,297 - $70,821
|
|
Everlight Solar
Customer Service Representative
|
$58,844/yr
|
RANGE: $51,230 - $66,459
|
|
Boston Pie Inc
Customer Service Representative
|
$64,758/yr
|
RANGE: $56,205 - $73,311
|
|
MACOM
Customer Service Representative
|
$78,744/yr
|
RANGE: $67,852 - $89,635
|
|
Ultimate
Customer Service Representative
|
$64,874/yr
|
RANGE: $56,306 - $73,442
|
|
Russell Tobin
Customer Service Representative
|
$55,432/yr
|
RANGE: $48,259 - $62,605
|
|
Amour Marketing
Customer Service Representative (CSR)
|
$55,957/yr
|
RANGE: $48,716 - $63,198
|
|
CSG
Customer Service and Sales Representative
|
$91,830/yr
|
RANGE: $76,550 - $107,109
|
What Does a Senior Customer Service Representative Do?
The Senior Customer Service Representative (Senior CSR) presents professionally and shares a positive and upbeat attitude with their team members and clients.
Updated December 15, 2021
Senior customer service representatives must be able to placate angry customers, even when they know the customer is wrong.
Updated December 05, 2021
Ask this critical question to gauge a candidate’s commitment to the role and and gain insights about their customer service philosophy.
Updated December 05, 2021
Senior customer service representatives rely on product knowledge, which can get quite technical in some industries such as electronics and telecommunications, to answer customer questions effectively.
Updated November 11, 2021
Accomplished and energetic Senior Customer Service Representative with strong organizational and prioritization abilities.
Updated December 13, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Senior Customer Service Representative Salaries
What is the average of a Senior Customer Service Representative in Boston, MA?
The Senior Customer Service Representative salary range is from $51,579 to $64,701, and the average Senior Customer Service Representative salary is $57,752/year in Boston, MA.
The Senior Customer Service Representative's salary will change in different locations.
Which location pays the highest Senior Customer Service Representative salary in the United States?
The Senior Customer Service Representative salary in San Jose, CA is $64,655
which is the highest in the US.
What kinds of reasons will influence the Senior Customer Service Representative's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Senior Customer Service Representative.
What is the growth rate of the Senior Customer Service Representative's salary?
If you are thinking of becoming a Senior Customer Service Representative or planning the next step in your career, find the detailed salary report of a Senior Customer Service Representative.
