How Much Does a Service Desk Agent Make in Nashville, TN?

Updated December 01, 2024
As of December 01, 2024, the average annual pay of Service Desk Agent in Nashville, TN is $55,075. While Salary.com is seeing that Service Desk Agent salary in Nashville, TN can go up to $66,424 or down to $44,158, but most earn between $49,361 and $61,016. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk Agent
It Service Desk Agent
$55,075
Nashville, TN
Per Year
Guest Service Agent/Front Desk Clerk/Front Desk Agent
$30,452
Nashville, TN
Per Year
Front Desk Guest Service Agent
$29,894
Nashville, TN
Per Year
Desk Agent
$39,342
Nashville, TN
Per Year
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Similar Job Salaries to Service Desk Agent by Company

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Company average base salary in (usd) range
$58,883/yr
$52,575
$65,191
RANGE: $52,575 - $65,191
Contact Government Services, LLC
Sr. Service Desk Agent
$58,883/yr
$52,575
$65,191
RANGE: $52,575 - $65,191
RiverStone Resort
Front Desk - Guest Service Agent
$38,248/yr
$32,749
$43,747
RANGE: $32,749 - $43,747
Shular Companies
Front Desk - Guest Service Agent
$38,248/yr
$32,749
$43,747
RANGE: $32,749 - $43,747
Planet Fitness
Service Desk
$44,486/yr
$38,339
$50,633
RANGE: $38,339 - $50,633

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What Does a Service Desk Agent Do?

The IT service desk is a common entry-level role into the IT industry, which means that you don’t usually need fancy qualifications or a super-techy brain to get on board.
Updated October 22, 2021
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find details about.
Updated December 22, 2021
You’ll need to have “the patience of a saint” to work on the service desk, without it you’ll likely get frustrated quickly and your customers will sense your annoyance.
Updated December 22, 2021
When hired, help desk agents will usually go through job-specific training that teaches them about the ticketing system and preferred phone scripts.
Updated December 19, 2021
If the problem is too complicated for the help desk agent to resolve on their own, they escalate it to tier two or tier three support teams.
Updated December 19, 2021

Frequently Asked Questions About a Service Desk Agent Salaries

What is the average of a Service Desk Agent in Nashville, TN?

The Service Desk Agent salary range is from $49,361 to $61,016, and the average Service Desk Agent salary is $55,075/year in Nashville, TN. The Service Desk Agent's salary will change in different locations.

Which location pays the highest Service Desk Agent salary in the United States?

The Service Desk Agent salary in San Jose, CA is $73,375 which is the highest in the US.

What kinds of reasons will influence the Service Desk Agent's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Service Desk Agent.

What is the growth rate of the Service Desk Agent's salary?

If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find the detailed salary report of a Service Desk Agent.