Carmack Car Capitol - Danville
,
IL
Job Description Job Description Automotive Warranty Administrator – Service Advisor Carmack Honda and Hyundai Service center is looking for a qualified individual to fill the role of Warranty Administrator/Service Advisor. This role will consist of the following duties: Processes warranty claims on a timely basis for each franchise or distributor. Processes all warranty paperwork to ensure proper documentation. Verifies criteria required by factory or distributor. Reconciles all warranty receivables with payments through the appropriate accounting schedule. Posts credits on the computer. Resubmits all rejected claims promptly or. Follow up on payment of outstanding claims. Files and maintains all service records as required by the warrantor. Keeps informed of all factory recalls and bulletins. Greet customers at the service counter, answer phones, and schedule appointments. Assists with any clerical needs as directed by the fixed operations manager or the controller. Maintains a profes
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Penske Automotive Group - Pharr
,
TX
Job Overview Summary/Objective The CSI/Customer Service Representative assists in the overall positive rating of our dealership's Customer Service Index by ensuring the highest level of satisfaction to customers. This position works with sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales. Essential Functions Devotes himself/herself to ensuring satisfaction to customers Deals with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty Assists with answering customer inquiries and problems by routing customer to the appropriate contact and or department Serves as a liaison between the dealership and its customers and represents the dealership at various public relations events Assists service customers during the morning service rush, when possible Conducts telephone and in-person transaction
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Pull-A-Part - Louisville
,
KY
Job Type Full-time Description "When your car doesn't work, your life doesn't work!" That's our motto here at Pull-A-Part, and it's the challenge that we help our customers overcome every day! We're currently looking for happy, goal-oriented individuals, who love to assist people in solving their automotive issues, to join our team. If you are looking to grow with a customer-focused company, then our Customer Service Associate | Automotive opportunity could be your next best career move. JOB RESPONSIBILITIES: For this opportunity you will report to our Pull-A-Part store location, and you will fulfill the following job responsibilities & qualifications required for the role: Participate in a culture that focuses on "Safety First" & "Environmental Stewardship" and adheres to environmental, health, and safety standards Perform all daily tasks with a positive attitude and a focus on the four core company values - Respect, Help, Learn & Grow Prioritize the cleanliness and appearance of the
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Brunswick Auto Mart - Brunswick
,
OH
Warranty Adminstrator/Receptionist Brunswick Auto Mart We are hiring a Warranty Adminstrator/Receptionist Must be detailed orientated while expediting warranty claims in a timely matter We are looking for experienced, outgoing and self-motivated individual with a winning attitude and work ethic! BENEFITS: Available Medical, Dental, Eye Care, 401K & paid vacation Family friendly environment Ongoing training and development Top technicians and management support RESPONSIBILITIES: Process, submit and print claims via the manufactures website Verify payments of claims Review, correct and resolve rejected claims Work closely with the service manager to improve claim preparation and resolutions Conduct audits on unsubmitted and claim differences Have the ability to input data accurately, organized, efficient with attention to detail Efficient with CDK and OEM systems Proficient with Office and Excel Please send your resume' to Mike DeLuca Service Director mdeluca@brunswickautomart.com for an
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AutoNation, Inc. - Englewood
,
CO
AutoNation Toyota Arapahoe Position Overview The Service Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party. What are the day-to-day responsibilities? Process all claims by next business day following RO close date Handle and resolve all claim corrections and charge-backs Establish and maintain relationships with the manufacturer's designated warranty representatives Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures Analyze problems, identify trends and develop strategies for maximizing claim process Flag the technicians for the hours earned on the service they performed Check each repair order against the vehicles service history to avoid duplicate claims Provide a weekly report to the service manager regarding claim status Report any fraudulent manipulation of warr
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not available - San Antonio
,
TX
Job Description Job Description Automotive Warranty Administrator - Essential Duties Processes warranty claims on a timely basis for each franchise or distributor. Processes all warranty paperwork to ensure proper documentation. Verifies criteria required by factory or distributor. Reconciles all warranty receivables with payments through the appropriate accounting schedule. Posts credits on computer. Resubmits all rejected claims promptly or receives authorization to write them off. Follows up on payment of outstanding claims. Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of. Files and maintains all service records as required by the warrantor. Keeps informed of all factory recalls and bulletins. Assists with the cashier and telephone duties as needed. Assists with any clerical needs as directed by the fixed operations manager Maintains a professional appearance and a neat work area. Performs other duties as assig
- 1 day ago