Front Desk Agent Salary in Roanoke, Virginia

Job Description Job Description The Guest Service Agent is responsible for representing the hotel's service commitment to guests. Guest Service Agent's assist our guests efficiently, courteously and professionally in all front office related functions to maintain high levels of service and hospitality. Greet and register guests and provide room assignments, accommodating special requests whenever possible. Have working knowledge of reservations procedures, sell reservations and know cancellation procedures. Handle guest check-ins and checkouts efficiently, in a friendly and professional manner. Provide information to all guests in a courteous and informative manner. Handle complaints courteously, when necessary, relay through Supervisor for appropriate action. Communicate with incoming shift by logging pertinent information in the front office log. Ensure that all cash, check and miscellaneous departments are in balance at the end of each shift. Answers transfers, recalls and all incom

Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. What You'll Do As A Store Manager: You are in charge of the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide an 8 or more weeks of store leadership training program. What You'll Do As An Assistant Manager: You are in charge of assisting the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achiev

**Other** **Housekeeping Supervisor @Hotel Roanoke & Conference Center** Housekeeping Supervisor @Hotel Roanoke & Conference Center Benchmark Hotel Roanoke Roanoke VA **Housekeeping Supervisor @Hotel Roanoke & Conference Center** **Company:** Benchmark Hotel Roanoke **Location:** US **Category:** Other **Degrees Required:** Not Specified **Employment Type:** Full-Time **Manages Others:** No **Requirements:** **Come be a part of something bigger!** More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our **diversity**, **positive service attitude** and **determination** to succeed. Come be a part of our Be the Difference culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities. We are a strong believer in offering our employees **Work-Life Effectiveness**

Job Description Job Description Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly c

**Hotel Guest Service Agent (Front Desk)** Roanoke, VA **Job Summary:** As the first point of contact for our guests, the Front Desk Associate position is the face of the hotel. The Front Desk Associate is responsible for taking reservations, checking guests in and out of rooms, directing calls, answering guests questions and concerns, etc. This is a service oriented position and requires outstanding interpersonal communication skills and friendly professionalism. This position has cash control responsibilities. **Duties/Responsibilities:** * Answer phones, including taking reservations and directing calls as needed. * Welcome guests upon arrival and serve as the primary point of contact between guests and the hotel * Check-in and register guests, including collecting contact info and confirming their dates of stay, and making sure they are assigned to an appropriate room and given keys. * Check guests out making sure that payments are captured correctly. * Confirm that all credits iss

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitalit