Help Desk Lead Salary in New York, New York

Position: Help Desk Lead / Executive SupportJob SummaryThe Help Desk Lead/Executive Support is an energetic and forward thinking person who engages with and reviews the activities of all help desk team members to ensure that they deliver excellent customer service and provide customer guidance. The Help Desk Lead is responsive and responsible for providingprofessional, detailed and comprehensive technical support to customers. A strong customer servicemindset is the key to succeeding in this role. This hands on team lead will assist with escalations, standardization of help desk services and procedures, along with streamlining any discovered inefficiencies. This person will play a key role in the continued development of the IT Help Desk team.Essential Job Duties - Responsibilities will include but are not limited to the following:•Support a Secure and Stable IT environment•Utilize ticket tracking system to document all support incidents•Create and maintain detailed and complete help d

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description About the Role (what you'll be doing) This role does need to be in the New York Office at least 4 days a week. Local support of the Sprinklr NYC office and Global support of all Sprinklr users Leading a team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk Serve as an escalation point for any outstandin

Job Description The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for HRAs various social service programs. Its many functions include facilities planning and coordination, design and construction, renovation, repair and maintenance, custodial and other building services, health/safety program coordination, lease and property management, land use and environmental

Leader, Field, Restaurant, Business Services, Lead

Pharmachem Laboratories LLC Are you the kind of person that is always thinking, sketching, seeking, and adjusting? Who needs to understand how things work and then figure out how they can work better? Are you a passionate, tenacious, solver who loves to work with others who share your drive? Are you positive, constructive, and ingenious? Are you always solving? Then wed like to meet you and bet youd like to meet us. Ashland has an exciting opportunity for a Scheduling Leader to join our Life Sciences team. This position will be based in our Kearny, NJ location. This is a very visible, significant role within the Company and the nutraceutical function. This position will report to the Plant Manager at Kearny. THE RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING. Ensure Ashland corporate and site-specific safety policies; react to unsafe environments, behaviors, and reports. Ensure compliance with Ashland corporate and site-specific food safety policies. Deve

Pharmachem Laboratories LLC Are you the kind of person that is always thinking, sketching, seeking, and adjusting? Who needs to understand how things work and then figure out how they can work better? Are you a passionate, tenacious, solver who loves to work with others who share your drive? Are you positive, constructive, and ingenious? Are you always solving? Then we’d like to meet you and bet you’d like to meet us. Ashland has an exciting opportunity for a Scheduling Leader to join our Life Sciences team. This position will be based in our Kearny, NJ location. This is a very visible, significant role within the Company and the nutraceutical function. This position will report to the Plant Manager at Kearny. THE RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING. Ensure Ashland corporate and site-specific safety policies; react to unsafe environments, behaviors, and reports. Ensure compliance with Ashland corporate and site-specific food safety policies. De