Help Desk Lead Salary in New York

TITLE: Help Desk Lead (Hybrid DFW, TX) Direct Hire Opportunity No Sponsorship Hybrid - Onsite first 3 months in Irving, then 3 days in office, 2 days remote. Are you a motivated Help Desk Lead who is looking to join a small but mighty support team? Our client is seeking a sharp, go-getter type that is willing to share their technical knowledge with the team and offer growth and process improvement ideas. Requirements: 3-4+ years of overall Desktop Support experience 1+ year of leadership experience Experience supporting using these systems in our client's current environment: Active Directory, DNS, VSphere, 3cx VoIP and Poly Telepresence, Cisco Meraki, VEEAM, Kandji, Atera, Ticketing System Administration (some substitutions for similar products) Expertise in troubleshooting networking issues, storage, server, cabling, Mac OS and Windows systems along with specific client applications Identify process and procedures to develop more efficient overall processes Sets goals and expectation

Job Description Job Description Do you want your time and financial freedom back? Do you want to make a difference in family's lives? About us: We help families protect their loved one's financial interests with mortgage protection, final expense, general life, and children's insurance as well as programs like debt elimination and retirement solutions. 50% of homes fall into foreclosure because of a death or disability. We work one on one with families who have requested our help to custom tailor a program specific to their needs. NO COLD CALLING!! We are reaching out to folks who have specifically requested information about our programs. Leads are generated digitally as well as direct mail. I am looking for talented individuals who can work remote from home, and also be team players. We have local, regional and national training seminars as well as weekly webinars and training calls. Are you coachable, willing to listen and work hard? Then I am looking for you! Let's partner together

Job Description Job Description Duties and Responsibilities Under general direction, solves complex problems requiring detailed knowledge of industry best practices within a Microsoft Windows 10 desktop computing environment. Works to ensure break/fix and request tickets for computers, peripherals, software, and printers are responded to and addressed within established service level objectives, escalating as necessary. Provides ongoing technical support to local users face-to-face, as well as other offices and project sites both remotely and in person (when travel is required). Supplies hands-on support as directed by the network, security, server, voice, and other IT teams when local participation is necessary. Participates in establishing and decommissioning offices and project sites as required. Maintains an accurate inventory of both deployed assets and storeroom equipment. Must be able to participate in some on-call and/or after-hours work as needed. Uses experience and problem s

LHH Recruitment Solutions is currently seeking a Help Desk Lead / Manager to who can bring their leadership and technical expertise to our team. This role is suited for an individual with a proven track record in informal leadership, such as mentoring, and who aspires to enhance their career with a management title. This is an on-site position, reporting out of the Sarasota office. (Must be within a 30-minute drive radius of Sarasota, MUST have Tier III & Leadership Experience) Responsibilities: Lead and mentor a team of IT professionals, fostering a collaborative work environment. Manage and oversee IT hardware infrastructure and help desk operations. Develop and enforce cybersecurity protocols. Coordinate with various departments to ensure seamless integration of IT services. Drive the implementation of Microsoft tools (Azure, AD) and Power BI within the organization. Qualifications: Proven experience as a Level 3 Team Lead or equivalent in IT. Strong background in hardware, help des

Job Description Job Description Duties and ResponsibilitiesUnder general direction, solves complex problems requiring detailed knowledge of industry best practices within a Microsoft Windows 10 desktop computing environment. Works to ensure break/fix and request tickets for computers, peripherals, software, and printers are responded to and addressed within established service level objectives, escalating as necessary.Provides ongoing technical support to local users face-to-face, as well as other offices and project sites both remotely and in person (when travel is required). Supplies hands-on support as directed by the network, security, server, voice, and other IT teams when local participation is necessary. Participates in establishing and decommissioning offices and project sites as required. Maintains an accurate inventory of both deployed assets and storeroom equipment. Must be able to participate in some on-call and/or after-hours work as needed.Uses experience and problem solv

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description About the Role (what you'll be doing) This role does need to be in the New York Office at least 4 days a week. Local support of the Sprinklr NYC office and Global support of all Sprinklr users Leading a team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk Serve as an escalation point for any outstandin