How much does a Medical Call Center Representative make in New York, NY? The average Medical Call Center Representative salary in New York, NY is $105,442 as of March 26, 2024, but the salary range typically falls between $96,480 and $118,170. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Based on HR-reported data: a national average with a geographic differential
Medical Call Center Representative Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Medical Call Center Representative Salary $88,321 New York,NY March 26, 2024
25th Percentile Medical Call Center Representative Salary $96,480 New York,NY March 26, 2024
50th Percentile Medical Call Center Representative Salary $105,442 New York,NY March 26, 2024
75th Percentile Medical Call Center Representative Salary $118,170 New York,NY March 26, 2024
90th Percentile Medical Call Center Representative Salary $129,758 New York,NY March 26, 2024
25% $96,480 10% $88,321 90% $129,758 75% $118,170 $105,442 50%(Median) Didn’t find job title? Click
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Check out Medical Call Center Representative jobs in New York, New York

Call Center Representative

University of Hawaii FCU - Honolulu, HI

Medical Call Center Representative

Allied Health Solutions Medical Group - Inglewood, CA

Medical Call Center Representative

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Job Openings for Medical Call Center Representative in New York, NY
SPS North America, Inc - New York , NY
Job Details Level Entry Job Location TSHNY - New York, NY Position Type Part Time Salary Range $21.00 Hourly Job Category Customer Service Description Job Title: Hospitality Associate Reports To: The Hospitality Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: This Hospitality Associate position is directly responsible for the presentation, ordering, stocking of food and beverages onsite for all client gatherings, including meetings, events, interviews, seminars, and conferences.This position directly supports the onsite needs associated with onsite setup and tidiness of professional workspaces. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication).
- 1 day ago
Adv Lap Surg Inst - Springfield , NJ
Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customer’s call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifi
- 1 day ago
NYC SCHOOL BUS UMBRELLA SERVICES - Brooklyn , NY
Job Details Level Entry Job Location Brooklyn, Norman - Brooklyn, NY Position Type Full Time Education Level High School/GED Salary Range $19.00 - $19.00 Hourly Travel Percentage None Job Shift Day Job Category Customer Service Description Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service Representatives or utilized technology systems via phone and email commun
- 1 day ago
J.R. Orenstein Agency - Great Neck , NY
Job Description Job Description Benefits: Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development Tuition assistance Benefits/Perks Competitive Compensation Paid Time Off Career Growth OpportunitiesJob Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all custom
- 1 day ago
Garden State Pain & Orthopedics - Edison , NJ
Job Description Job Description Busy Pain Management and Orthopedic Practice seeking multiple Call Center Specialists Duties will include: Scheduling New Patient and Follow up appointments. Answer telephones promptly and in a polite and professional manner. Schedule appointments correctly - review appointment date, time location and provider name with caller. Answer questions and offer other information, as requested, to provide patient-focused services and a positive impression. Direct calls to other departments or staff members as needed. Use sound judgement in handling calls especially with upset patients. Understanding of when to escalate calls to physician / practice manager. Provide assistance with faxing and other projects as call volume permits. Return all calls left with answering service. Requirements: ** Bilingual in English and Spanish is a must ** High School or GED required. Associates Degree or related health care certification preferred. One year of experience in custom
- 2 days ago
Paramount Staffing LLC - Woodland Park , NJ
Job Description Job Description Calling everyone in the medical field! We are currently hiring for an onsite Medical Call Center Representative who has previous experience working in a physician and/or medical office. This role will be in office in Woodland Park, New Jersey and our ideal candidate is fast-paced, professional, adaptable! Please see the details below and apply if you’re interested. Job Title: Medical Call Center Agent (Call Center Representative) Location/Employment Type: Woodland Park, New Jersey Fulltime, Onsite/In Office Pay: $19/hour (Paid Weekly!) Start Date: May 6th Schedule Availability: Monday through Friday 9:00 AM to 5:00 PM Could be asked to stay later depending on call volume (6:00pm – 7:00pm) Happy to discuss during preliminary interviews! Responsibilities: Schedule office appointments following the steps as outlined in the policy and procedure manual. Troubleshoot and resolve patient issues by redirecting the phone call to the appropriate physician's office
- 2 days ago

Career Path for this job

  1. This Job:

    Medical Call Center Representative

    4 - 7 years experience
    Bachelor's Degree

  2. Up a level:

    Nurse Supervisor - Phone Triage

    3 - 5 years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Medical Call Center Representative, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
96480
118170
105442

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
97443
120103
106862
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Medical Call Center Representative in New York, NY. The base salary for Medical Call Center Representative ranges from $96,480 to $118,170 with the average base salary of $105,442. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $97,443 to $120,103 with the average total cash compensation of $106,862.

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96480
118170

 

About New York, New York    The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estim....More

New York, New York  area prices were up 1.6% from a year ago

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