Demonstrates an appropriate level of mental and emotional tolerance and even temperament when dealing with staff, patients and general public, using tact, sensitivity and sound judgment.
December 03, 2022
Maintains excellent communication and positive rapport with all points of contact which include internal and external entities, documenting pertinent discussions and details of correspondence in all applicable systems to provide tracking and point of reference.
February 21, 2023
Participates in marketing and promotion of Centers services including distribution of marketing materials, through mailing materials and in person discussions with interested referral sites.
March 09, 2023
Provides excellent customer service to any individuals presenting for clinic care, surgery, admissions or in need of direction by being able to assist any who present to their Access location with their admitting, registration/check-in, collections or other needs as identified.
March 13, 2023
Assist with answering inquiring phone calls, respond to request for information/referral sources and route calls as appropriate.
April 14, 2023
Demonstrated knowledge of insurance plans and coordination of benefits, registration processes, collection and cash receipting in compliance with regulatory standards, emergency codes and appropriate responses, and applicable federal and state healthcare regulations.
May 15, 2023
