Assists in training community associates as pertains to Accounts Receivable procedures and functionality available in multiple proprietary systems.
September 18, 2019
Post and apply each receipt of cash, credit card, ACH or wire transfer into the accounting system.
September 21, 2019
Creates and analyzes reports to include performance metrics, trends, and projections in billing, collections, and bad debt.
October 03, 2019
Provides quality customer service in a high-volume, fast-paced, multi-channel contact center using automated call distribution and workload distribution software while accurately processing and recording customer contacts via the designated tracking software.
October 12, 2019
Prepare monthly aged receivable reports using multiple systems, including Microsoft Dynamics GP Smartlist, Excel and ePay, for senior management.
October 22, 2019
Reviews customer accounts and makes recommendations based on outstanding account balances for referral to outside collection agencies.
October 29, 2019
Performs weekly review of over-credit line report and works with the Credit Risk department to mitigate over limit situations.
November 02, 2019
Generate report of all credits entered by other departments to ensure entered correctly in relation to Accounts Receivable/Accounts Payable.
November 04, 2019
Completes broadcast and calendar month end billings, reconciles accounts receivable module preparing monthly roll forward from beginning of month balance to end of month balance based on sales, credit adjustments, and cash receipts for the month.
November 17, 2019
Manage accounts through a collection software that provides a path for collection activity, dispute resolution and creation of collection notices to our customer and or agency families.
November 18, 2019