Handle Air shipments and Ocean - full containers and single shipments from various regions utilizing all modes of transportation.
October 26, 2020
Demonstrate an emphasis on customer satisfaction per company policy.
December 11, 2020
Assists with ensuring that payable and receivable documents are completed accurately and forwarded within time constraints.
December 20, 2020
Manage the customer shipment process for assigned international and export accounts from shipment readiness until delivery at destination.
December 28, 2020
Assist with quotes by providing rates, tariffs after negotiating costs with truckers, warehouses and carriers.
January 25, 2021
Provide excellent and timely customer service skills and shipment follow up by proactively informing customers of the status of their shipments, answering questions to the best of your ability and referring clients to the department management when his/her questions are more technical.
February 06, 2021
Review daily workload to ensure the departmental and company goals are achieved.
February 22, 2021
Communicates with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt, report any discrepancies to avoid mis-handling of goods.
February 23, 2021
Prepare/Issue work orders for Air Export shipments to the warehouse department.
March 15, 2021
Resolve order issues with the customer regarding compliance issues, export documentation, transportation issues, and other activities related to supporting the export shipment process.
March 20, 2021