Develops a comprehensive understanding of and the ability to interpret Auto, Motorcycle, and Watercraft policies including applicable endorsements to resolve issues.
February 10, 2020
Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
March 21, 2020
Negotiates physical damage settlements with a diverse customer base and explains settlements, including total losses, so they are understood.
April 18, 2020
Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss.
April 29, 2020
Makes prompt contact with policyholders, claimants, witnesses, and other parties involved in the loss to set expectations, take statements, develop an action plan, and perform an initial exposure assessment.
May 01, 2020
Handles low to mid-range complexity claims, with some exposure to high complexity claims, as defined by the CARE department processes and procedures.
June 02, 2020
Obtain insurance estimates by contacting insurance companies, reviewing damage estimates with insurance adjuster, resolving repair and replacement requirements.
June 16, 2020