Participate in the research of business processes and conceptualize improvements in order to recommend changes to systems, applications, policies, or procedures to streamline processes, reduce costs, increase productivity and elevate internal and external customer satisfaction and develop recommendations.
February 29, 2020
Actively learn and build upon existing knowledge of Unity systems and business requirements to ensure that the end-product meets the needs of the internal and external customer.
March 10, 2020
Creates, consolidates and presents documents relating to use cases, functional requirements, data mapping, privilege provisioning and authorization models, maintaining them throughout the project, including traceability back to requirements.
April 05, 2020
Provide end-user support for system, application and business processes by providing guidance, troubleshooting, resolving system issues and communicating resolutions related to supported technologies to ensure systems are functional to optimize productivity, and reducing down time.
April 18, 2020
Assist in the development and maintenance of training materials and operations manuals according to department standards and guidelines in conjunction with system enhancements, tariff revisions and changes to business processes to ensure the information adheres to current Company standard practices, policies and procedures, providing end users with a resource to ensure compliance.
April 25, 2020
Works closely with the assigned user community to determine how technology might assist in addressing its needs, and then translates these needs into application requirements.
June 03, 2020
Maintains critical databases designed in SQL 2012+, and Pervasive Queries that support web services and applications.
June 11, 2020