Call Center Team Manager Salary in Washington, DC

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How much does a Call Center Team Manager make in Washington, DC? The average Call Center Team Manager salary in Washington, DC is $112,719 as of March 26, 2024, but the salary range typically falls between $99,485 and $128,563. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Call Center Team Manager

$99,485 to $128,563

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Call Center Team Manager

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Job Openings for Call Center Team Manager in Washington, DC

Program Manager, Social Services, Call Center

Masons of California - Union City , CA

We are actively seeking a Program Manager, Social Services, Call Center The pay range for this ... team, MOS, Skilled Nursing, and Acacia Creek, to ensure timely completions, approvals, and ...

LinkedIn - 3 days ago

Call Center Manager

GDM Group - San Jose , CA

Call Center Manager Wanted - Exciting Leadership Opportunity ... Join a Growing Team at Our State-of-the-Art Call Center in San Jose, CA! TrioHeatingandAir.com ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 35 days ago

Call Center Specialist Expanded Function

Virginia Garcia Memorial Health Center - Hillsboro , OR

This position is a part of the Call Center team and the person holding this position will be ... by VGMHC management Knowledge, Skills and Abilities Required: • Knowledgeable in medical ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Sales Call Center Representative

Kelly Services - Rocklin , CA

Call Center Representative 100% Onsite in Rocklin, CA NEW HIRE CLASS STARTS IN MAY 2024! THIS IS A ... time management skills with the ability to work independently and in a collaborative team ...

ZipRecruiter - 8 days ago

Call Center Representative

Luxury Bath Technologies - Seattle , WA

We are looking for quality people to join our winning team. Our goal is simple, to beautify ... A qualified applicant will have excellent computer and communication skills, management experience ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 17 days ago

Call Center Manager

Skill Demand - Portland , OR

Relationship Management: Establish and maintain strong relationships with clients. Research, gather ... and team members alike. Capable of navigating complex interpersonal dynamics and resolving ...

ZipRecruiter - 16 days ago

What does a Call Center Team Manager do?

Common responsibilities of a Call Center Team Manager

Manage and assume accountability for agent attendance, turn-over, motivation, training, hiring and overall job performance.

October 08, 2022

Develop common solutions within contact center platforms to enable business units to implement solutions quickly for new and existing clients.

December 09, 2022

Support Program and Telecare with direction on escalated patient care and customer service concerns.

December 17, 2022

Works with the Director of Emergency Services to evaluate program outcomes and to ensure culturally appropriate continuum of services for clients.

February 03, 2023

Assisting with the delivery of standardized contact center best practices within contact center platforms.

February 17, 2023

Leads and trains offshore team members on creation and modification of skills, agent scripts and workforce management reporting capabilities.

February 20, 2023

Facilitate daily pre-shift meetings with Telecare Team Leaders.

March 30, 2023

Provide Team Member with comprehensive qualitative monthly audit feedback to include attendance updates, voice audit summaries, analysis of productivity levels against goals and summary communication of departmental and/or business news.

April 09, 2023

Document and Deliver 10/10 bi-monthly feedback sessions, highlighting improvements and areas of opportunity with each team member.

April 13, 2023

Monitors quality initiatives, including staff recruiting and training, monitoring/reporting of significant clinical events, monitoring/recording patient/family satisfaction, and monitoring/recording satisfaction of referral sources.

May 04, 2023

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Call Center Team Manager Salary By Experience Levels in Washington, DC

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Call Center Team Manager Salary By Level of Education in Washington, DC

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LEVEL OF EDUCATION

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Average Salary Range for Call Center Team Manager in Washington, DC

Average Base Salary

Core compensation

99485

128563

112719

Average Total Cash Compensation

Includes base and annual incentives

105799

141565

121688

What is the average salary for Call Center Team Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Team Manager in Washington, DC. The base salary for Call Center Team Manager ranges from $99,485 to $128,563 with the average base salary of $112,719. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $105,799 to $141,565 with the average total cash compensation of $121,688.

View Average Salary for Call Center Team Manager as table

	Average Salary	Average Salary Range
Base Salary	$112,719	$99,485 - $128,563
Bonus	$8,969	$6,313 - $13,002
Total Pay	$121,688	$105,799 - $141,565

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Call Center Team Manager Salary Near Washington, DC

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Washington, DC
CITY, STATE Arlington, VA	AVERAGE SALARY RANGE $99,503 - $128,586	COMPARE TO Washington, DC
CITY, STATE Alexandria, VA	AVERAGE SALARY RANGE $99,503 - $128,586	COMPARE TO Washington, DC
CITY, STATE Annandale, VA	AVERAGE SALARY RANGE $99,503 - $128,586	COMPARE TO Washington, DC
CITY, STATE Bowie, MD	AVERAGE SALARY RANGE $99,294 - $128,316	COMPARE TO Washington, DC
CITY, STATE Bethesda, MD	AVERAGE SALARY RANGE $99,503 - $128,586	COMPARE TO Washington, DC
CITY, STATE Silver Spring, MD	AVERAGE SALARY RANGE $99,503 - $128,586	COMPARE TO Washington, DC

See salaries for Call Center Team Manager in locations close to Washington, DC. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Washington, District of Columbia

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Call Center Team Manager in Washington, DC

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Call Center Team Lead	LOCATION Washington, DC	MINIMUM SALARY $48,129	MAXIMUM SALARY $71,965
JOB TITLE Call Center Team Leader	LOCATION Washington, DC	MINIMUM SALARY $44,659	MAXIMUM SALARY $56,062
JOB TITLE Call Center Traffic and Scheduling Manager	LOCATION Washington, DC	MINIMUM SALARY $103,430	MAXIMUM SALARY $134,450
JOB TITLE Call Center Manager	LOCATION Washington, DC	MINIMUM SALARY $93,391	MAXIMUM SALARY $129,563
JOB TITLE Customer Service Training Manager - Call Center	LOCATION Washington, DC	MINIMUM SALARY $90,790	MAXIMUM SALARY $126,940
JOB TITLE Call Center Inside Sales Team Leader	LOCATION Washington, DC	MINIMUM SALARY $63,900	MAXIMUM SALARY $83,700

The Call Center Team Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Washington, DC that might be a good fit for the type of job and salary you are looking for.

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99485

128563

About Washington, District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More

Washington, District of Columbia area prices were up 1.3% from a year ago

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