Call Center Training Manager Salary in Boston, MA

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How much does a Call Center Training Manager make in Boston, MA? The average Call Center Training Manager salary in Boston, MA is $111,778 as of March 26, 2024, but the salary range typically falls between $93,143 and $129,398. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Call Center Training Manager

$93,143 to $129,398

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Call Center Training Manager

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Job Openings for Call Center Training Manager in Boston, MA

Home Improvement Call Center Manager - Roofing

Reliable Roofing - Los Angeles , CA

Call Center Manager Essential Skills * Problem-solving and conflict resolution skills ... Ensure that all dispatchers receive adequate training * Establish, monitor, and implement ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 12 days ago

Call Center Manager (Member Experience Manager)

SkyOne Federal Credit Union - Hawthorne , CA

Lead and manage a team of call center representatives and an online chat team, including hiring, training, coaching, and performance management. * Develop and implement strategies to optimize call ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 47 days ago

Sales Trainer - Call Center

AMEN CLINICS, INC., A MEDICAL CORPORATION - Costa Mesa , CA

Collaborate with call center management to integrate sales training strategies with existing processes and structures. * Monitor and evaluate the effectiveness of training programs, adjusting as ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 21 days ago

Call Center Specialist Expanded Function

Virginia Garcia Memorial Health Center - Hillsboro , OR

Extra Functions: • Assist in training new staff • Provision of hands-on support of call center ... by VGMHC management Knowledge, Skills and Abilities Required: • Knowledgeable in medical ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Sales Call Center Representative

Kelly Services - Rocklin , CA

Participate in training and utilize available resources to maintain in depth current knowledge of ... Demonstrated effective time management skills with the ability to work independently and in a ...

ZipRecruiter - 7 days ago

Call Center Director - B2C

BRIX Recruiting Partners - Portland , OR

Oversee the call center staff including the call center manager, supervisors, and agents * Create ... Experience managing a team of 12+ people * Prior training experience * The ability to hold others ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 36 days ago

What does a Call Center Training Manager do?

Common responsibilities of a Call Center Training Manager

Provide training performance feedback to the training team including monitoring sessions, evaluations, performance improvement planning, coaching and feedback.

December 18, 2022

Works autonomously within established procedures and practices.

January 21, 2023

Demonstrated leadership in designing, developing and delivering training programs and initiatives for the business.

February 11, 2023

Design, develop and deliver quality learning programs, leveraging a variety of methods, tools and channels to engage Customer Call Center employees to build skills.

March 03, 2023

Schedule resources to facilitate training.

March 14, 2023

Develop effective relationships with business leaders and teammates, and a deep understanding of the business and culture, to connect learning needs and training offerings to the business strategy.

April 02, 2023

Lead the implementation of a training curriculum that supports new hire onboarding, teammate development and retention.

April 07, 2023

Drive results while balancing multiple priorities in a customer service setting while building employee engagement.

May 01, 2023

Understand computer hardware and software, especially word processing, spreadsheets, and email.

May 18, 2023

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Call Center Training Manager Salary By Experience Levels in Boston, MA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Call Center Training Manager Salary By Level of Education in Boston, MA

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Call Center Training Manager in Boston, MA

Average Base Salary

Core compensation

93143

129398

111778

Average Total Cash Compensation

Includes base and annual incentives

98543

148517

121327

What is the average salary for Call Center Training Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Training Manager in Boston, MA. The base salary for Call Center Training Manager ranges from $93,143 to $129,398 with the average base salary of $111,778. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $98,543 to $148,517 with the average total cash compensation of $121,327.

View Average Salary for Call Center Training Manager as table

	Average Salary	Average Salary Range
Base Salary	$111,778	$93,143 - $129,398
Bonus	$9,549	$5,400 - $19,120
Total Pay	$121,327	$98,543 - $148,517

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Call Center Training Manager Salary Near Boston, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Boston, MA
CITY, STATE Revere, MA	AVERAGE SALARY RANGE $93,617 - $130,056	COMPARE TO Boston, MA
CITY, STATE Brookline, MA	AVERAGE SALARY RANGE $93,617 - $130,056	COMPARE TO Boston, MA
CITY, STATE Malden, MA	AVERAGE SALARY RANGE $93,617 - $130,056	COMPARE TO Boston, MA
CITY, STATE Somerville, MA	AVERAGE SALARY RANGE $93,617 - $130,056	COMPARE TO Boston, MA
CITY, STATE Quincy, MA	AVERAGE SALARY RANGE $93,617 - $130,056	COMPARE TO Boston, MA
CITY, STATE Arlington, MA	AVERAGE SALARY RANGE $93,617 - $130,056	COMPARE TO Boston, MA

See salaries for Call Center Training Manager in locations close to Boston, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Boston, Massachusetts

Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The city's official elevation, as measured at Logan International Airport, is 19 ft (5.8 m) above sea level. The highest point in Boston is Bellevue Hill at 330 feet (100 m) above sea level, and the lowest point is at sea level. Situated onshore of the Atlantic Ocean, Boston is the only state capital in the contiguous United States with an oceanic shoreline. Boston is surrounded by the "Greater Boston" region and is contiguously bordered by the citi...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Call Center Training Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Boston, MA that might be a good fit for the type of job and salary you are looking for.

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93143

129398

About Boston, Massachusetts Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The....More

Boston, Massachusetts area prices were up 2.5% from a year ago

Call Center Training Manager Salary in popular cities: Worcester, Springfield, Lowell

Recently searched related titles: Senior Manager Of Impact And Community Investment, Staff Trainer

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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