Call Center Training Manager Salary in Washington, DC

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How much does a Call Center Training Manager make in Washington, DC? The average Call Center Training Manager salary in Washington, DC is $110,980 as of March 26, 2024, but the salary range typically falls between $92,479 and $128,474. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Call Center Training Manager

$92,479 to $128,474

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Call Center Training Manager

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Job Openings for Call Center Training Manager in Washington, DC

Sales Trainer - Call Center

AMEN CLINICS, INC., A MEDICAL CORPORATION - Costa Mesa , CA

Collaborate with call center management to integrate sales training strategies with existing processes and structures. * Monitor and evaluate the effectiveness of training programs, adjusting as ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 16 days ago

Senior Workforce Manager, Call Center

SmithRx - Lehi , UT

... a call center setting, managing multiple teams, locations as well as both captive and vendor ... Professional development and training opportunities

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 43 days ago

Call Center Sales Manager

British Swim School of The Bay Area - South San Francisco , CA

... The Call Center Manager at British Swim School Bay Area recruits, trains, coaches, develops and ... Lead CSR development by coordinating initial and continued training while conducting regular ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 86 days ago

Call Center Lead I

Call the Car - Pasadena , CA

Job Description JOB OVERVIEW Under the supervision of the Customer Service Manager, the Call Center Lead assists with training/cross training staff, oversees the tasks handled by staff to ensure ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

Call Center Supervisor

Shield HealthCare - Valencia , CA

... management * Identifies beneficial training topics based on questions and requests from agents ... College degree preferred * Call center experience preferred * Customer service leadership ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 2 days ago

Sales Call Center Representative

Kelly Services - Rocklin , CA

Participate in training and utilize available resources to maintain in depth current knowledge of ... Demonstrated effective time management skills with the ability to work independently and in a ...

ZipRecruiter - 2 days ago

What does a Call Center Training Manager do?

Common responsibilities of a Call Center Training Manager

Provide training performance feedback to the training team including monitoring sessions, evaluations, performance improvement planning, coaching and feedback.

December 18, 2022

Works autonomously within established procedures and practices.

January 21, 2023

Demonstrated leadership in designing, developing and delivering training programs and initiatives for the business.

February 11, 2023

Design, develop and deliver quality learning programs, leveraging a variety of methods, tools and channels to engage Customer Call Center employees to build skills.

March 03, 2023

Schedule resources to facilitate training.

March 14, 2023

Develop effective relationships with business leaders and teammates, and a deep understanding of the business and culture, to connect learning needs and training offerings to the business strategy.

April 02, 2023

Lead the implementation of a training curriculum that supports new hire onboarding, teammate development and retention.

April 07, 2023

Drive results while balancing multiple priorities in a customer service setting while building employee engagement.

May 01, 2023

Understand computer hardware and software, especially word processing, spreadsheets, and email.

May 18, 2023

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Call Center Training Manager Salary By Experience Levels in Washington, DC

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Call Center Training Manager Salary By Level of Education in Washington, DC

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Call Center Training Manager in Washington, DC

Average Base Salary

Core compensation

92479

128474

110980

Average Total Cash Compensation

Includes base and annual incentives

97840

147457

120462

What is the average salary for Call Center Training Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Training Manager in Washington, DC. The base salary for Call Center Training Manager ranges from $92,479 to $128,474 with the average base salary of $110,980. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $97,840 to $147,457 with the average total cash compensation of $120,462.

View Average Salary for Call Center Training Manager as table

	Average Salary	Average Salary Range
Base Salary	$110,980	$92,479 - $128,474
Bonus	$9,481	$5,361 - $18,983
Total Pay	$120,462	$97,840 - $147,457

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Call Center Training Manager Salary Near Washington, DC

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Washington, DC
CITY, STATE Arlington, VA	AVERAGE SALARY RANGE $92,495 - $128,497	COMPARE TO Washington, DC
CITY, STATE Alexandria, VA	AVERAGE SALARY RANGE $92,495 - $128,497	COMPARE TO Washington, DC
CITY, STATE Annandale, VA	AVERAGE SALARY RANGE $92,495 - $128,497	COMPARE TO Washington, DC
CITY, STATE Bowie, MD	AVERAGE SALARY RANGE $92,301 - $128,227	COMPARE TO Washington, DC
CITY, STATE Bethesda, MD	AVERAGE SALARY RANGE $92,495 - $128,497	COMPARE TO Washington, DC
CITY, STATE Silver Spring, MD	AVERAGE SALARY RANGE $92,495 - $128,497	COMPARE TO Washington, DC

See salaries for Call Center Training Manager in locations close to Washington, DC. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Washington, District of Columbia

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Call Center Training Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Washington, DC that might be a good fit for the type of job and salary you are looking for.

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92479

128474

About Washington, District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More

Washington, District of Columbia area prices were up 1.3% from a year ago

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