Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
November 04, 2022
Monitors guest service and satisfaction by interviewing guests and by observing dining ratings in order to make recommendations for improvement to maintain high service standards and a positive dining experience for customers.
December 06, 2022
Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance.
January 23, 2023
Demonstrate effective and diplomatic customer service and communication skills, which includes contacts with employees, Guests and State of Colorado Gaming and other regulatory officials.
February 08, 2023
Supervises cashiers, bankers, and technicians to ensure compliance with existing policies & procedures, with an emphasis on customer service.
February 20, 2023
Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
March 01, 2023
Assists in monitoring department budget to ensure efficient use of labor and other resources in order to achieve effective operation of the department.
March 03, 2023
Maintains administrative functions, such as scheduling, time and attendance records, and appraisals in order to ensure appropriate staffing levels and that team members are performing duties according to established service standards.
March 11, 2023
Provides superior guest service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
March 30, 2023
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation.
May 08, 2023