Assist internal and external customers with problems or questions regarding claims by phone or through written correspondence while providing a high level of customer service.
February 28, 2020
Evaluate and investigate policy coverage, liability and damages in a timely manner while following a set of general claims and statutory guidelines.
March 07, 2020
Leads operational process improvement initiatives based on data and trend analysis.
May 01, 2020
Communicate with involved parties and negotiate appropriate settlements with claimants, insureds and attorneys within approved payment authority.
May 10, 2020
Makes financial decisions based upon structured guidelines, policies and procedures.
June 06, 2020
Plans, recommends and implements major process improvement initiatives in alignment with other key stakeholders and according to IRM guidelines.
June 09, 2020
Respond to internal requests for information from management, reinsurers, auditors, etc.
June 11, 2020