Support team members to achieve the best customer-centric and commercial outcomes.
March 12, 2023
Act as a subject matter expert for billing and AR by providing timely and accurate responses to escalated issues/questions from both the local office and customers.
November 05, 2022
Demonstratedpassion for excellence with respect to treating and caring for customers.
November 12, 2022
Understand the detailed requirements of all vendor partners, ensuring we are meeting all requirements.
January 10, 2023
Communicate to client regular project status updates from sample receipt through final report delivery and coordinate with clients, operations and laboratory staff to facilitate timely provision of supplies and consumables necessary for execution of client project.
February 09, 2023
Monitor, make recommendations, and develop solutions for any roadblocks that would inhibit a milestone date being met .
February 26, 2023
Manage all projects for assigned customers, such as feature development requests, custom reports, ongoing training needs, custom tutorials, etc.
April 05, 2023