Understand change impacts and resistance and formulate strategies with key stakeholders to address impacts and build commitment.
February 22, 2020
Assist with business requirements gathering, workflow analysis, definition and documentation of system requirements for the many clinical research business processes involved for each of the DF/HCC institutions as they relate to the various clinical trial systems, biobanking and basic research systems.
March 26, 2020
Provide a high level of customer support to DF/HCC stakeholders, including study teams, clinicians, Office of Data Quality, Office for Human Research Studies, Grants & Contracts, Partners eCare and others by either resolving issues or facilitating connection with appropriate resources.
April 29, 2020
Plan and conduct qualitative interviews/focus groups with patients, clinicians, caregivers, and other relevant stakeholder groups.
May 06, 2020
Participate in operational workflow validation including requirements, specifications, and gaining end user acceptance.
May 11, 2020
Create a schedule of events in the CTMS to reflect what is required by the protocol for accurate clinical trial data capture and financial tracking.
May 11, 2020
Review amendment and correction requests received through Service Now and DOCR-Startup, and coordinate with PRMO and the Research Maestro Care build team to make the appropriate changes in OnCore and Maestro Care (if applicable).
June 13, 2020