Monitor the progress of each vehicle throughout the day, and update customers frequently.
January 30, 2020
Attend daily release meetings.
March 29, 2020
Communicate to customers any outstanding moneys owing at time of authorization and at least 24 hours prior to delivery of vehicle.
April 09, 2020
Communicates customer updates on repair status and progress of vehicle.
April 22, 2020
Answer customer questions and be able to explain repair needs of their vehicle.
May 01, 2020
Greet each customer in a professional and courteous manner.
May 26, 2020
Greets and assists customers by phone or in person, schedules vehicles for estimates, checks in vehicles, delivers and picks up vehicles and/or customers and sends 'thank you' cards and/or follow up calls to customer upon completion and delivery of vehicle.
June 20, 2020