Contact Manager Salary in Lincoln, Nebraska

What is the salary range of Contact Manager?

As of December 01, 2024, the average annual pay of Contact Manager in Lincoln, NE is $93,938. While Salary.com is seeing that Contact Manager salary in Lincoln, NE can go up to $126,429 or down to $67,258, but most earn between $79,973 and $110,945. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Manager in the United States.

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Salary range for a Contact Manager

$79,973 to $110,945

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Contact Manager

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Job Openings for Contact Manager in Lincoln, NE

What does a Contact Manager do?

Common responsibilities of a Contact Manager

Act as a business partner while regularly educating, advising and informing your customers on marketing products, corporate merchandise, marketing trends and new campaign strategies.

November 16, 2022

Lead/direct senior business analysts, functional support area managers, and cross-functional execution teams on complex projects, performance improvement initiatives and organizational effectiveness analysis.

December 30, 2022

Develop and sustain a team of direct reports who are engaged in delivering the performance required to meet business targets, including coaching and the creation and implementation of training and development plans in an environment with a continuously evolving workforce.

March 08, 2023

Works closely with Senior Management and Director of Operations to create policy/procedures for their specific departments, and has direct external contact with business clients to provide sales support and resolution of escalated issues.

March 15, 2023

Support training efforts to ensure appropriate new hire training is achieving desired needs and the appropriate handoffs and tracking exist between contact center organization and training organization.

March 20, 2023

Manages and develops staff to achieve department objectives including determining staffing needs, setting goals, interviewing, selecting, coaching, and evaluating the performance of all direct reports.

April 20, 2023

Assist other teams to ensure all project deliverables and outcomes are implemented on time, on budget, and within scope to meet the expectations of the project sponsor and owner.

April 24, 2023

Monitor completion of operational effectiveness/compliance requirements outlined in BMOs Policy and Procedures (PandP), and/or any other regulators and other communications as received, to manage risk within acceptable limits.

April 24, 2023

Drives employee engagement across the contact center ensuring employees are receiving training as required, team meetings are being held, one-on-one feedback sessions are being held, and recognition and rewards are utilized on a frequent basis to award positive behaviors.

April 30, 2023

Provides guidance and direction to staff, covering all aspects of customer service standards/procedures, ensures adherence to policies and procedures and initiates programs to enhance productivity and customer care.

May 12, 2023

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Contact Manager Salary By Experience Levels in Lincoln, NE

How much should you be earning in Contact Manager in Lincoln, NE based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Contact Manager Salary By Level of Education in Lincoln, NE

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Contact Manager in Lincoln, NE

Average Base Salary

Core compensation

79973

110945

93938

Average Total Cash Compensation

Includes base and annual incentives

84208

123440

101056

What is the average salary for Contact Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Manager in Lincoln, NE. The base salary for Contact Manager ranges from $79,973 to $110,945 with the average base salary of $93,938. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $84,208 to $123,440 with the average total cash compensation of $101,056.

View Average Salary for Contact Manager as table

	Average Salary	Average Salary Range
Base Salary	$93,938	$79,973 - $110,945
Bonus	$7,118	$4,236 - $12,495
Total Pay	$101,056	$84,208 - $123,440

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Contact Manager Salary Near Lincoln, NE

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Lincoln, NE
CITY, STATE Omaha, NE	AVERAGE SALARY RANGE $81,039 - $112,424	COMPARE TO Lincoln, NE
CITY, STATE Bellevue, NE	AVERAGE SALARY RANGE $81,039 - $112,424	COMPARE TO Lincoln, NE
CITY, STATE Fremont, NE	AVERAGE SALARY RANGE $79,753 - $110,641	COMPARE TO Lincoln, NE
CITY, STATE Council Bluffs, IA	AVERAGE SALARY RANGE $81,039 - $112,424	COMPARE TO Lincoln, NE
CITY, STATE Grand Island, NE	AVERAGE SALARY RANGE $79,209 - $109,886	COMPARE TO Lincoln, NE
CITY, STATE Hastings, NE	AVERAGE SALARY RANGE $79,209 - $109,886	COMPARE TO Lincoln, NE

See salaries for Contact Manager in locations close to Lincoln, NE. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Lincoln, Nebraska

Lincoln is the capital of the U.S. state of Nebraska and the county seat of Lancaster County. The city covers 94.267 square miles (244.150 km2) with a population of 284,736 in 2017. It is the second-most populous city in Nebraska and the 71st-largest in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area in the southeastern part of the state called the Lincoln Metropolitan and Lincoln-Beatrice Combined Statistical Areas. The statistical area is home to 353,120 people, making it the 106th-largest combined statistical area in the United ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE Contact Center Manager	LOCATION Lincoln, NE	MINIMUM SALARY $78,722	MAXIMUM SALARY $109,444
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JOB TITLE Contact Tracing Manager	LOCATION Lincoln, NE	MINIMUM SALARY $57,084	MAXIMUM SALARY $76,719
JOB TITLE Contact Center Quality Manager	LOCATION Lincoln, NE	MINIMUM SALARY $64,635	MAXIMUM SALARY $94,566
JOB TITLE Contact Center Operations Manager	LOCATION Lincoln, NE	MINIMUM SALARY $82,252	MAXIMUM SALARY $111,135
JOB TITLE Assistant Contact Center Manager	LOCATION Lincoln, NE	MINIMUM SALARY $84,375	MAXIMUM SALARY $117,304

The Contact Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Lincoln, NE that might be a good fit for the type of job and salary you are looking for.

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