Review current scans against past scans to ensure Information Assurance Vulnerability Management (IAVM) compliance on required servers and equipment for SharePoint servers with relevance to the mission specific applications.
January 25, 2023
Creates region-specific and enterprise support content and announcements for customer contact representatives (primarily through KIQ) and customers (primarily through Cox.
January 29, 2023
Maintains current knowledge, skills and competencies through involvement in professional continuing education activities.
March 16, 2023
Provide Continuity of Operations planning, evaluation, and execution of critical services on the supported networks, with quarterly review and updating as required.
March 24, 2023
Demonstrated customer service skills (prompt, courteous, accurate information) through verbal and electronic correspondence are required.
March 31, 2023
Assist the Curriculum and LMS teams as needed with data or content management, distribution, analysis, project management, and other activities as needed.
March 31, 2023
Support develop of marketing content to support campaign/project needs, including drafting and/or editing copy for various assets including web product copy, blogs, brochures, project profiles, etc.
April 06, 2023
Demonstrates proficiency to maintain expert knowledge about the system through participation in vendor classes, vendor client conferences, and working with vendor support.
April 11, 2023
Manages content throughout its lifecycle including gathering, creating, auditing/reviewing, updating and retiring information needed for frontline representatives to effectively support and serve customers.
April 25, 2023
Develop, deploy and implement Business Process Management (BPM) capabilities such as process design, mapping and modeling to improve business processes, organization efficiency and effectiveness.
May 08, 2023