Hourly Wage for Customer Experience Lead Salary in the United States

How much does a Customer Experience Lead make hourly in the United States? The average hourly wage for a Customer Experience Lead in the United States is $29 as of April 26, 2022, but the salary range typically falls between $26 and $33. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for an Customer Experience Lead

$26 to $33

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Customer Experience Lead

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Job Openings for Customer Experience Lead

Customer Experience Representative

Rhoback - Charlottesville , VA

... lead fulfillment manager. * Set the example to become the gold standard Customer Experience ... Representative in the apparel industry. Continually focus on laying the foundation to build out a ...

LinkedIn - 16 days ago

Customer Experience Administrator

Creative Office Environments - Ashland , VA

... to the Customer Experience Specialist Team in preparation of sales proposals and other ... and lead to solutions that motivate, inspire, and stimulate innovation. Utilizing developed ...

ZipRecruiter - 13 days ago

Customer Experience Supervisor

Leesa Sleep - Virginia Beach , VA

Customer Experience Location: Virginia Beach, VA Reports to: Head of CX Overview: Customer ... Lead the CX team in day-to-day activities at the direction of the Head of CX * Conduct all ...

LinkedIn - 37 days ago

Customer Success Operations Lead

Microsoft Corporation - Reston , VA

With over 15,000 employees worldwide, the Microsoft Customer Experience and Success (CEnS ... Lead data-driven approach to support Security solution area team to optimize investments, workforce ...

JobCase - 11 days ago

Distinguished Engineer - Mobile Customer Experience

eSmartloan - Vienna , VA

The enterprise customer experiences team is responsible for core and interactive mobile and web ... Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively ...

JobCase - 43 days ago

Customer Experience Program Manager

Microsoft Corporation - Reston , VA

Youll lead Voice of the Customer innovation and navigate constraints to solve problems with data driven methods & creative solutions. Responsibilities * New Commerce Experience: understand the design ...

Lensa - 66 days ago

What does a Customer Experience Lead do?

Customer Experience Lead

Act as the expert on all customer-facing policies and drive cross-functional efforts to improve those policies as needed.

July 21, 2021

Lead complex, enterprise-wide projects implementing new concepts that improve customer journeys and that may impact multiple customer channels and touch points, including retail, dealer, assisted and digital channels.

August 22, 2021

Monitor Pending tickets for drafts, follow ups, refunds, and additional actions needed and solve whenever possible.

September 28, 2021

Create modular design systems as they apply to product or marketing experiences and needs, with focus on consistency and attention to the smallest detail.

October 05, 2021

Drive processes and organizational changes that improve the CX Team's efficiency and effectiveness to enhance the overall experience across all stakeholders.

October 15, 2021

Manage the day-to-day of the inbox, customer escalations, and determine proper staffing levels across channels/views to ensure customer service expectations are met.

October 20, 2021

Develop measurable objectives to evaluate outcomes of implementations and determine future steps and potential to experiences and/or execution approaches (feed outcomes back to continuous improvement cycle).

December 31, 2021

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Customer Experience Lead Salary by State

Understand the total hourly compensation opportunity for a Customer Experience Lead, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

26

33

29

Average Total Hourly Cash Compensation

Includes base and short-term incentives

26

34

29

These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Customer Experience Lead in the United States. The average hourly rate for Customer Experience Lead ranges from $26 to $33 with the average hourly pay of $29. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $26 to $34 with the average total hourly cash compensation of $29.

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26

33

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role