How much does a Customer Service Operations Manager make? The average Customer Service Operations Manager salary is $76,463 as of April 26, 2022, but the salary range typically falls between $62,204 and $109,080. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Salary range for an Customer Service Operations Manager
$62,204 to $109,080
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What does a Customer Service Operations Manager do?
Customer Service Operations Manager
Supports results through best practice leadership and management principles by identifying and supporting the service drivers that provide an outstanding member experience.
June 23, 2021
Lead the global cadence of an enterprise which has operations in more than 40 countries and encompassing more than 50,000 Customer Service Associates.
September 01, 2021
Create and maintain Weekly KPI Reporting Documents related to Attendance and Payroll Data.
November 18, 2021
Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management.
November 28, 2021
Hands-on product management, design, analysis, and systems development from concept through delivery.
December 01, 2021
Demonstrated business consulting skills with the ability to forge relationships, facilitate discussions and drive to resolution with both internal and external stakeholders.
December 10, 2021
Provide ongoing analysis and metric reporting to monitor effectiveness and overall performance of contact center operations and develop solutions to increase effectiveness of contact center operations.
December 17, 2021
Customer Service Operations Manager Salary in Major Cities
This chart shows the salary comparison for Customer Service Operations Manager between major cities. San Francisco City consistently ranks #1 as of April 26, 2022. Click on the chart to see the detail salary data for Customer Service Operations Manager in each city.
Customer Service Operations Manager Salary by State
- Alaska
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Connecticut
- District of Columbia
- Delaware
- Florida
- Georgia
- Hawaii
- Iowa
- Idaho
- Illinois
- Indiana
- Kansas
- Kentucky
- Louisiana
- Massachusetts
- Maryland
- Maine
- Michigan
- Minnesota
- Missouri
- Mississippi
- Montana
- North Carolina
- North Dakota
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- Nevada
- New York
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Vermont
- Washington
- Wisconsin
- West Virginia
- Wyoming
Customer Service Operations Manager Salary by City
Click to see the salary for Customer Service Operations Manager in these major U.S. cities.
| City Name | Average Salary |
|---|---|
| San Francisco, CA | $95,579 |
| Washington, DC | $85,119 |
| Miami, FL | $74,438 |
| Chicago, IL | $81,119 |
| Boston, MA | $86,151 |
| New York, NY | $91,985 |
| Dallas, TX | $75,966 |
If you'd like know Customer Service Operations Manager Salary in other cities, then please select a city in
Average Salary Range for Customer Service Operations Manager
Average Base Salary
Core compensation
62204
109080
Average Total Cash Compensation
Includes base and annual incentives
What is the average salary for Customer Service Operations Manager in 2022?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Operations Manager in the United States. The base salary for Customer Service Operations Manager ranges from $62,204 to $109,080 with the average base salary of $76,463. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $62,204 to $109,080 with the average total cash compensation of $76,463.
View Average Salary for Customer Service Operations Manager as table
| Average Salary | Average Salary Range | |
|---|---|---|
| Base Salary | $76,463 | $62,204 - $109,080 |
| Bonus | $0 | $0 - $0 |
| Total Pay | $76,463 | $62,204 - $109,080 |
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Estimate Salary for Customer Service Operations Manager online for free
Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for Customer Service Operations Manager, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
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Comments about Customer Service Operations Manager
What's the difference between Regional Customer Service Manager and Customer Service Operations Manager?
According to our latest salary estimation on April 26, 2022. The average salary of Customer Service Operations Manager is $76,463, and the average salary of Regional Customer Service Manager is $132,700. The average salary of Regional Customer Service Manager is higher than Customer Service Operations Manager. ( 2022-04-26 salary.com )
I am a Customer Service Operations Manager, which location’s salary is higher, San Bernardino, CA or Arlington, MA?
Arlington, MA typically sees higher pay than San Bernardino, CA for Customer Service Operations Manager. a Customer Service Operations Manager Salary in Arlington, MA is $86,151 as of April 26, 2022; a Customer Service Operations Manager Salary in San Bernardino, CA is $81,459 as of April 26, 2022. ( 2022-04-26 salary.com )
Customer Service Operations Manager Frequently Asked Questions
Why does the salary of a Customer Service Operations Manager vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2022-04-26 salary.com )
What are the Pay Factors for Customer Service Operations Manager?
Salary ranges for a Customer Service Operations Manager can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2022-04-26 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2022-04-26 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role
Last Update: April 26, 2022