Customer Service Operations Manager Salary in Malden, MA

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How much does a Customer Service Operations Manager make in Malden, MA? The average Customer Service Operations Manager salary in Malden, MA is $90,500 as of March 26, 2024, but the salary range typically falls between $73,618 and $129,129. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for an Customer Service Operations Manager

$73,618 to $129,129

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Customer Service Operations Manager

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Job Openings for Customer Service Operations Manager in Malden, MA

Sr. Manager Customer Service Operations

Coop Sleep Goods - Costa Mesa , CA

Sr. Manager, Customer Service Operations Coop is looking for an experienced, organized Sr. Manager, Customer Service Operation to join our team. This role is full-time and reports into the Sr. ...

LinkedIn - 11 days ago

Customer Service & Support Manager

Clear Concepts Management - San Rafael , CA

As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Service & Support Manager. Customer Service ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Customer Service Manager (Onsite)

Irvine Technology Corporation - Redwood City , CA

Identify and implement process improvements to optimize customer service operations. * Develop a ... Manage studies as needed in conjunction with Lab Operations and R&D to track requirements, orders ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

Commercial Banking Customer Service Manager

Northwest Bank - Lake Oswego , OR

The CSM is responsible for managing, mentoring, coaching, and leading the day-to-day branch operations of the Customer Service Team, new employee onboarding, identifying needs and providing training ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

Customer Service & Customer Support Operations

HigherRing - Eugene , OR

Customer Service & Customer Support Operations - Friday - Sunday, 3 a.m. - 4 p.m. Pacific * Lead ... Manage customer inbound and outbound calls and other communications in a timely manner * Resolve ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago

Dispatch Customer Service Manager

Warrior Service Company - Boynton Beach , FL

Performs and documents post-project reviews with assistance from operations management ... Customer service management: 2 years * Dispatch management: 2 years * Field Service Dispatch: 2 ...

ZipRecruiter - Today

What does a Customer Service Operations Manager do?

Common responsibilities of a Customer Service Operations Manager

Demonstrated business consulting skills with the ability to forge relationships, facilitate discussions and drive to resolution with both internal and external stakeholders.

October 07, 2022

Build and shape processes and technologies that deliver innovative capability, maximize efficiencies and drive growth.

November 11, 2022

Drive innovation, champion new projects, and collaborate strongly with cross-functional management to successfully get new product ideas on the roadmap.

December 17, 2022

Provide ongoing analysis and metric reporting to monitor effectiveness and overall performance of contact center operations and develop solutions to increase effectiveness of contact center operations.

December 31, 2022

Hands-on product management, design, analysis, and systems development from concept through delivery.

January 13, 2023

Create and maintain Weekly KPI Reporting Documents related to Attendance and Payroll Data.

January 31, 2023

Supports results through best practice leadership and management principles by identifying and supporting the service drivers that provide an outstanding member experience.

February 08, 2023

Lead the global cadence of an enterprise which has operations in more than 40 countries and encompassing more than 50,000 Customer Service Associates.

March 20, 2023

Manager/Supervise the Order Administration team for AII, AIF and AIM divisions to process customer equipment purchase orders within the UTO Customer Center, insuring accurate and efficient equipment ordering and related functions to delivery on our customer promise of best operation.

May 14, 2023

Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management.

May 21, 2023

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Customer Service Operations Manager Salary By Experience Levels in Malden, MA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Service Operations Manager Salary By Level of Education in Malden, MA

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Average Salary Range for Customer Service Operations Manager in Malden, MA

Average Base Salary

Core compensation

73618

129129

90500

Average Total Cash Compensation

Includes base and annual incentives

73618

129129

90500

What is the average salary for Customer Service Operations Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Operations Manager in Malden, MA. The base salary for Customer Service Operations Manager ranges from $73,618 to $129,129 with the average base salary of $90,500. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $73,618 to $129,129 with the average total cash compensation of $90,500.

View Average Salary for Customer Service Operations Manager as table

	Average Salary	Average Salary Range
Base Salary	$90,500	$73,618 - $129,129
Bonus	$0	$0 - $0
Total Pay	$90,500	$73,618 - $129,129

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Service Operations Manager Salary Near Malden, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Malden, MA
CITY, STATE Revere, MA	AVERAGE SALARY RANGE $73,992 - $129,786	COMPARE TO Malden, MA
CITY, STATE Somerville, MA	AVERAGE SALARY RANGE $73,992 - $129,786	COMPARE TO Malden, MA
CITY, STATE Arlington, MA	AVERAGE SALARY RANGE $73,992 - $129,786	COMPARE TO Malden, MA
CITY, STATE Boston, MA	AVERAGE SALARY RANGE $73,992 - $129,786	COMPARE TO Malden, MA
CITY, STATE Lynn, MA	AVERAGE SALARY RANGE $73,992 - $129,786	COMPARE TO Malden, MA
CITY, STATE Brookline, MA	AVERAGE SALARY RANGE $73,992 - $129,786	COMPARE TO Malden, MA

See salaries for Customer Service Operations Manager in locations close to Malden, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Malden, Massachusetts

Malden is a city in Middlesex County, Massachusetts, United States. At the time of the 2010 United States Census, the population was at 59,450 people. In 2009, Malden was named the "Best Place to Raise Your Kids" in Massachusetts by Bloomberg Businessweek. Malden is bordered by Melrose on the north, Stoneham on the northwest, Medford on the west, Everett on the south, Revere on the east, and Saugus on the northeast. Boojum Rock located in the north west corner of Malden inside the Middlesex Fells Reservation is the highest point in Malden with an elevation of approximately 275 feet. According...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Service Senior Manager	LOCATION Malden, MA	MINIMUM SALARY $135,894	MAXIMUM SALARY $175,168
JOB TITLE Annuities Customer Service Supervisor	LOCATION Malden, MA	MINIMUM SALARY $83,168	MAXIMUM SALARY $101,850
JOB TITLE Customer Service Manager	LOCATION Malden, MA	MINIMUM SALARY $99,005	MAXIMUM SALARY $128,079
JOB TITLE ATM Manager (Service & Operations)	LOCATION Malden, MA	MINIMUM SALARY $96,604	MAXIMUM SALARY $127,814
JOB TITLE Operations & Customer Service Representative	LOCATION Malden, MA	MINIMUM SALARY $39,302	MAXIMUM SALARY $48,989
JOB TITLE Operations Coordinator, Customer Service	LOCATION Malden, MA	MINIMUM SALARY $76,782	MAXIMUM SALARY $103,091

The Customer Service Operations Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Malden, MA that might be a good fit for the type of job and salary you are looking for.

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73618

129129

About Malden, Massachusetts Malden is a city in Middlesex County, Massachusetts, United States. At the time of the 2010 United States Census, the population was at 59,450 people.....More

Malden, Massachusetts area prices were up 2.5% from a year ago

Customer Service Operations Manager Salary in popular cities: Boston, Worcester, Springfield

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role