Customer Service Operations Manager Salary in Norfolk, VA

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How much does a Customer Service Operations Manager make in Norfolk, VA? The average Customer Service Operations Manager salary in Norfolk, VA is $76,049 as of March 26, 2024, but the salary range typically falls between $61,863 and $108,510. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for an Customer Service Operations Manager

$61,863 to $108,510

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Customer Service Operations Manager

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Job Openings for Customer Service Operations Manager in Norfolk, VA

Sr. Manager Customer Service Operations

Coop Sleep Goods - Costa Mesa , CA

Sr. Manager, Customer Service Operations Coop is looking for an experienced, organized Sr. Manager, Customer Service Operation to join our team. This role is full-time and reports into the Sr. ...

LinkedIn - 11 days ago

Customer Service & Support Manager

Clear Concepts Management - San Rafael , CA

As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Service & Support Manager. Customer Service ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Customer Service Manager (Onsite)

Irvine Technology Corporation - Redwood City , CA

Identify and implement process improvements to optimize customer service operations. * Develop a ... Manage studies as needed in conjunction with Lab Operations and R&D to track requirements, orders ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

Commercial Banking Customer Service Manager

Northwest Bank - Lake Oswego , OR

The CSM is responsible for managing, mentoring, coaching, and leading the day-to-day branch operations of the Customer Service Team, new employee onboarding, identifying needs and providing training ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

Customer Service & Customer Support Operations

HigherRing - Eugene , OR

Customer Service & Customer Support Operations - Friday - Sunday, 3 a.m. - 4 p.m. Pacific * Lead ... Manage customer inbound and outbound calls and other communications in a timely manner * Resolve ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago

Operations Manager - Parking Lot Services

Total Property Services, LLC - Tacoma , WA

... customer service issues 24/7 * be available during overnight hours for troubleshooting, questions, direction. * and approve crew hours in company ERP (Enterprise Resource Planner, Oracle Net Suite ...

LinkedIn - Today

What does a Customer Service Operations Manager do?

Common responsibilities of a Customer Service Operations Manager

Demonstrated business consulting skills with the ability to forge relationships, facilitate discussions and drive to resolution with both internal and external stakeholders.

October 07, 2022

Build and shape processes and technologies that deliver innovative capability, maximize efficiencies and drive growth.

November 11, 2022

Drive innovation, champion new projects, and collaborate strongly with cross-functional management to successfully get new product ideas on the roadmap.

December 17, 2022

Provide ongoing analysis and metric reporting to monitor effectiveness and overall performance of contact center operations and develop solutions to increase effectiveness of contact center operations.

December 31, 2022

Hands-on product management, design, analysis, and systems development from concept through delivery.

January 13, 2023

Create and maintain Weekly KPI Reporting Documents related to Attendance and Payroll Data.

January 31, 2023

Supports results through best practice leadership and management principles by identifying and supporting the service drivers that provide an outstanding member experience.

February 08, 2023

Lead the global cadence of an enterprise which has operations in more than 40 countries and encompassing more than 50,000 Customer Service Associates.

March 20, 2023

Manager/Supervise the Order Administration team for AII, AIF and AIM divisions to process customer equipment purchase orders within the UTO Customer Center, insuring accurate and efficient equipment ordering and related functions to delivery on our customer promise of best operation.

May 14, 2023

Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management.

May 21, 2023

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Customer Service Operations Manager Salary By Experience Levels in Norfolk, VA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Service Operations Manager Salary By Level of Education in Norfolk, VA

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LEVEL OF EDUCATION

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Average Salary Range for Customer Service Operations Manager in Norfolk, VA

Average Base Salary

Core compensation

61863

108510

76049

Average Total Cash Compensation

Includes base and annual incentives

61863

108510

76049

What is the average salary for Customer Service Operations Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Operations Manager in Norfolk, VA. The base salary for Customer Service Operations Manager ranges from $61,863 to $108,510 with the average base salary of $76,049. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $61,863 to $108,510 with the average total cash compensation of $76,049.

View Average Salary for Customer Service Operations Manager as table

	Average Salary	Average Salary Range
Base Salary	$76,049	$61,863 - $108,510
Bonus	$0	$0 - $0
Total Pay	$76,049	$61,863 - $108,510

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Service Operations Manager Salary Near Norfolk, VA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Norfolk, VA
CITY, STATE Portsmouth, VA	AVERAGE SALARY RANGE $61,836 - $108,464	COMPARE TO Norfolk, VA
CITY, STATE Chesapeake, VA	AVERAGE SALARY RANGE $61,758 - $108,326	COMPARE TO Norfolk, VA
CITY, STATE Virginia Beach, VA	AVERAGE SALARY RANGE $62,782 - $110,123	COMPARE TO Norfolk, VA
CITY, STATE Hampton, VA	AVERAGE SALARY RANGE $62,178 - $109,063	COMPARE TO Norfolk, VA
CITY, STATE Suffolk, VA	AVERAGE SALARY RANGE $61,801 - $108,402	COMPARE TO Norfolk, VA
CITY, STATE Newport News, VA	AVERAGE SALARY RANGE $62,178 - $109,063	COMPARE TO Norfolk, VA

See salaries for Customer Service Operations Manager in locations close to Norfolk, VA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Norfolk, Virginia

According to the United States Census Bureau, the city has a total area of 96 square miles (250 km2), of which 54 square miles (140 km2) is land and 42 square miles (110 km2) (43.9%) is water. Norfolk is located at 36°55′N 76°12′W / 36.917°N 76.200°W / 36.917; -76.200 (36.8857° N, 76.2599° W) The city is located at the southeastern corner of Virginia at the junction of the Elizabeth River and the Chesapeake Bay. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the United States, with an estimated...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE Customer Service Senior Manager	LOCATION Norfolk, VA	MINIMUM SALARY $114,195	MAXIMUM SALARY $147,197
JOB TITLE Annuities Customer Service Supervisor	LOCATION Norfolk, VA	MINIMUM SALARY $69,888	MAXIMUM SALARY $85,587
JOB TITLE Customer Service Manager	LOCATION Norfolk, VA	MINIMUM SALARY $83,196	MAXIMUM SALARY $107,628
JOB TITLE ATM Manager (Service & Operations)	LOCATION Norfolk, VA	MINIMUM SALARY $81,178	MAXIMUM SALARY $107,405
JOB TITLE Operations & Customer Service Representative	LOCATION Norfolk, VA	MINIMUM SALARY $33,026	MAXIMUM SALARY $41,166
JOB TITLE Operations Coordinator, Customer Service	LOCATION Norfolk, VA	MINIMUM SALARY $64,521	MAXIMUM SALARY $86,630

The Customer Service Operations Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Norfolk, VA that might be a good fit for the type of job and salary you are looking for.

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61863

108510

About Norfolk, Virginia According to the United States Census Bureau, the city has a total area of 96 square miles (250 km2), of which 54 square miles (140 km2) is land and 4....More

Norfolk, Virginia area prices were up 1.2% from a year ago

Customer Service Operations Manager Salary in popular cities: Virginia Beach, Chesapeake, Richmond

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role