Customer Service Operations Manager Salary in Worcester, MA

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How much does a Customer Service Operations Manager make in Worcester, MA? The average Customer Service Operations Manager salary in Worcester, MA is $85,172 as of March 26, 2024, but the salary range typically falls between $69,283 and $121,527. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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$69,283 to $121,527

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Customer Service Operations Manager

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Job Openings for Customer Service Operations Manager in Worcester, MA

Sr. Manager Customer Service Operations

Coop Sleep Goods - Costa Mesa , CA

Sr. Manager, Customer Service Operations Coop is looking for an experienced, organized Sr. Manager, Customer Service Operation to join our team. This role is full-time and reports into the Sr. ...

LinkedIn - 11 days ago

Customer Service & Support Manager

Clear Concepts Management - San Rafael , CA

As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Service & Support Manager. Customer Service ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Customer Service Manager (Onsite)

Irvine Technology Corporation - Redwood City , CA

Identify and implement process improvements to optimize customer service operations. * Develop a ... Manage studies as needed in conjunction with Lab Operations and R&D to track requirements, orders ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

Customer Service Manager

Robert Hadley Associates - Fort Lauderdale , FL

Reporting directly to the Director of Operations, you will lead our customer service team, drive performance, and foster a culture of excellence. **Responsibilities:** - Lead and manage a team of 25 ...

ZipRecruiter - Today

Customer Service Manager

Real Alloy - Loudon , TN

We have a Great opportunity for an experienced Customer Service Manager who specalize in data entry ... Sales and Operations background preferred * Oracle manufacturing or commerical systems analysis or ...

Jobcase.com / Upward.net - 2 days ago

Commercial Banking Customer Service Manager

Northwest Bank - Lake Oswego , OR

The CSM is responsible for managing, mentoring, coaching, and leading the day-to-day branch operations of the Customer Service Team, new employee onboarding, identifying needs and providing training ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

What does a Customer Service Operations Manager do?

Common responsibilities of a Customer Service Operations Manager

Demonstrated business consulting skills with the ability to forge relationships, facilitate discussions and drive to resolution with both internal and external stakeholders.

October 07, 2022

Build and shape processes and technologies that deliver innovative capability, maximize efficiencies and drive growth.

November 11, 2022

Drive innovation, champion new projects, and collaborate strongly with cross-functional management to successfully get new product ideas on the roadmap.

December 17, 2022

Provide ongoing analysis and metric reporting to monitor effectiveness and overall performance of contact center operations and develop solutions to increase effectiveness of contact center operations.

December 31, 2022

Hands-on product management, design, analysis, and systems development from concept through delivery.

January 13, 2023

Create and maintain Weekly KPI Reporting Documents related to Attendance and Payroll Data.

January 31, 2023

Supports results through best practice leadership and management principles by identifying and supporting the service drivers that provide an outstanding member experience.

February 08, 2023

Lead the global cadence of an enterprise which has operations in more than 40 countries and encompassing more than 50,000 Customer Service Associates.

March 20, 2023

Manager/Supervise the Order Administration team for AII, AIF and AIM divisions to process customer equipment purchase orders within the UTO Customer Center, insuring accurate and efficient equipment ordering and related functions to delivery on our customer promise of best operation.

May 14, 2023

Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management.

May 21, 2023

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Customer Service Operations Manager Salary By Experience Levels in Worcester, MA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Service Operations Manager Salary By Level of Education in Worcester, MA

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LEVEL OF EDUCATION

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Average Salary Range for Customer Service Operations Manager in Worcester, MA

Average Base Salary

Core compensation

69283

121527

85172

Average Total Cash Compensation

Includes base and annual incentives

69283

121527

85172

What is the average salary for Customer Service Operations Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Operations Manager in Worcester, MA. The base salary for Customer Service Operations Manager ranges from $69,283 to $121,527 with the average base salary of $85,172. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $69,283 to $121,527 with the average total cash compensation of $85,172.

View Average Salary for Customer Service Operations Manager as table

	Average Salary	Average Salary Range
Base Salary	$85,172	$69,283 - $121,527
Bonus	$0	$0 - $0
Total Pay	$85,172	$69,283 - $121,527

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Service Operations Manager Salary Near Worcester, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Worcester, MA
CITY, STATE Leominster, MA	AVERAGE SALARY RANGE $69,149 - $121,292	COMPARE TO Worcester, MA
CITY, STATE Fitchburg, MA	AVERAGE SALARY RANGE $70,016 - $122,811	COMPARE TO Worcester, MA
CITY, STATE Framingham, MA	AVERAGE SALARY RANGE $71,451 - $125,328	COMPARE TO Worcester, MA
CITY, STATE Newton, MA	AVERAGE SALARY RANGE $73,992 - $129,786	COMPARE TO Worcester, MA
CITY, STATE Woonsocket, RI	AVERAGE SALARY RANGE $69,086 - $121,180	COMPARE TO Worcester, MA
CITY, STATE Medford, MA	AVERAGE SALARY RANGE $73,992 - $129,786	COMPARE TO Worcester, MA

See salaries for Customer Service Operations Manager in locations close to Worcester, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Worcester, Massachusetts

Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. Worcester is bordered by the towns of Auburn, Grafton, Holden, Leicester, Millbury, Paxton, Shrewsbury, and West Boylston. Worcester is known as the Heart of the Commonwealth, because of its proximity to the center of Massachusetts. The city is about 40 miles (64 km) west of Boston, 50 miles (80 km) east of Springfield, and 38 miles (61 km) northwest of Providence, Rhode Island. The Blackstone River forms in the center of Worcester by the conflue...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE Customer Service Senior Manager	LOCATION Worcester, MA	MINIMUM SALARY $127,893	MAXIMUM SALARY $164,855
JOB TITLE Annuities Customer Service Supervisor	LOCATION Worcester, MA	MINIMUM SALARY $78,271	MAXIMUM SALARY $95,854
JOB TITLE Customer Service Manager	LOCATION Worcester, MA	MINIMUM SALARY $93,176	MAXIMUM SALARY $120,538
JOB TITLE ATM Manager (Service & Operations)	LOCATION Worcester, MA	MINIMUM SALARY $90,916	MAXIMUM SALARY $120,289
JOB TITLE Operations & Customer Service Representative	LOCATION Worcester, MA	MINIMUM SALARY $36,988	MAXIMUM SALARY $46,104
JOB TITLE Operations Coordinator, Customer Service	LOCATION Worcester, MA	MINIMUM SALARY $72,261	MAXIMUM SALARY $97,021

The Customer Service Operations Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Worcester, MA that might be a good fit for the type of job and salary you are looking for.

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69283

121527

About Worcester, Massachusetts Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. ....More

Worcester, Massachusetts area prices were up 1.6% from a year ago

Customer Service Operations Manager Salary in popular cities: Boston, Springfield, Lowell

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role