Support CM and QA practices by adhering to configuration management and change control policies and procedures.
January 06, 2020
Follow-up satisfaction surveys with customers as required.
February 10, 2020
Handle all basic administrative functions including user account maintenance, company reports and dashboards, and workflows and other routine tasks.
April 18, 2020
Assist in updating, configuring, and managing customer support tools such as FAQs, Confluence, and training materials.
April 20, 2020
Design and implement contact forms, including triggers conditional fields, etc.
May 03, 2020
Manage administrative projects to support achievement of departmental objectives and compliance.
May 04, 2020
Provide technical support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and other standard operating procedures.
May 17, 2020
Prepare, pre-configure and test deployable equipment packages for remote connection and operation, train users and support personnel on system set-up and operation, and provide remote support to deployed personnel.
May 27, 2020
Communicate with customer partners regarding any necessary product or financial changes as a result of site inspections on existing orders.
July 14, 2020
Collaborate with the QA Department and follow up on customer inquiries, issues and updates.
July 20, 2020