Customer Support Lead Salary in New York, NY

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How much does a Customer Support Lead make in New York, NY? The average Customer Support Lead salary in New York, NY is $74,038 as of March 26, 2024, but the salary range typically falls between $65,639 and $83,963. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Customer Support Lead

$65,639 to $83,963

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Customer Support Lead

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Job Openings for Customer Support Lead in New York, NY

Sr. Manager, Customer Support

iSpot.tv - Bellevue , WA

Fully staff, lead, motivate, and develop a team of customer support representatives to deliver exceptional service to iSpot's customers. * Oversee daily operations of the customer support team ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago

Customer Service & Customer Support Operations

HigherRing - Eugene , OR

Lead Customer Service & Customer Support Operations - Friday - Sunday, 6 a.m. - 7 p.m. Pacific The starting hourly rate for this position is $16-$19 per hour, depending on relevant experience and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 14 days ago

Key Customer Support Manager

Pfeiffer Vacuum Valves & Engineering - Yreka , CA

Exempt SUMMARY The Key Customer Support Manager plays a crucial role in aligning our customer ... lead quarterly business reviews with major accounts by being able to discuss performance ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Customer Support Rep/Purchasing Agent

CKD USA Corporation - Santa Clara , CA

Customer Support Rep/Purchasing Agent is responsible for maintaining daily customer support and ... Verify and enter all incoming orders with previous quote history including price, lead time ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 28 days ago

Head of Customer Support (Remote Only - America/EMEA)

Hospitable.com - Remote , OR

As a Head of Customer Support , your mission will be to create a support organization that is able ... Identify and lead process improvements to drive a consistent, scalable, and process-driven approach ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 35 days ago

Desktop Support Lead

HCLTech - El Segundo , CA

Role :- Desktop Support Lead Location :- El Segundo, CA Job Description :- This position is for an ... Strong customer service skills * Experience in desktop and notebook hardware, operating systems and ...

LinkedIn - 27 days ago

What does a Customer Support Lead do?

Common responsibilities of a Customer Support Lead

Demonstrates customer technical service and support knowledge and awareness, including understanding of the technology systems, awareness and effective utilization of key metrics and their interrelationships in balancing productivity and service quality.

August 25, 2022

Demonstrate the ability to simultaneously handle a large and diverse number of service activities where tact and cooperation are crucial.

December 11, 2022

Works closely with other department/internal teams within EME as well as our BPO partners to ensure that information/communication is flowing as required.

March 05, 2023

Manage the performance of new starters and team members to achieve targets for adherence to contribute to the achievement of all productivity targets and service level agreements.

March 20, 2023

Leads and facilitates meetings regularly with direct team to establish and maintain good communications between team members and management.

March 29, 2023

Support Americas team and co-ordinate install/service related visits, manage escalations and regional customer care centre, and assure consistency of performance standard within the region.

April 07, 2023

Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

May 02, 2023

Monitor the *Support Interaction Process and apply appropriatetags to Intercom based on the interaction.

May 11, 2023

Communicate with customers via phone or email to support their needs in a helpful and courteous manner, and ensure communications are logged appropriately to provide transparency to other team members.

May 12, 2023

Assist in the development of training materials relevant to the customer service team as required in collaboration with others in the Customer Service team and the wider Genetics Business to ensure alignment in the delivery of our genetics services.

May 15, 2023

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Customer Support Lead Salary By Experience Levels in New York, NY

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Support Lead Salary By Level of Education in New York, NY

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Support Lead in New York, NY

Average Base Salary

Core compensation

65639

83963

74038

Average Total Cash Compensation

Includes base and annual incentives

67768

88656

77226

What is the average salary for Customer Support Lead in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Lead in New York, NY. The base salary for Customer Support Lead ranges from $65,639 to $83,963 with the average base salary of $74,038. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $67,768 to $88,656 with the average total cash compensation of $77,226.

View Average Salary for Customer Support Lead as table

	Average Salary	Average Salary Range
Base Salary	$74,038	$65,639 - $83,963
Bonus	$3,188	$2,128 - $4,692
Total Pay	$77,226	$67,768 - $88,656

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Support Lead Salary Near New York, NY

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO New York, NY
CITY, STATE West New York, NJ	AVERAGE SALARY RANGE $66,033 - $84,466	COMPARE TO New York, NY
CITY, STATE Hoboken, NJ	AVERAGE SALARY RANGE $66,033 - $84,466	COMPARE TO New York, NY
CITY, STATE Union City, NJ	AVERAGE SALARY RANGE $66,033 - $84,466	COMPARE TO New York, NY
CITY, STATE Jersey City, NJ	AVERAGE SALARY RANGE $66,033 - $84,466	COMPARE TO New York, NY
CITY, STATE Bronx, NY	AVERAGE SALARY RANGE $66,033 - $84,466	COMPARE TO New York, NY
CITY, STATE Brooklyn, NY	AVERAGE SALARY RANGE $66,033 - $84,466	COMPARE TO New York, NY

See salaries for Customer Support Lead in locations close to New York, NY. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About New York, New York

The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estimated 2017 population of 8,622,698 distributed over a land area of about 302.6 square miles (784 km2), New York is also the most densely populated major city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, the largest metropolitan area in the world by urban landmass and one of the world's most populous megacities, with an estimated 20,320,876 people in its 2017 M...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE Technical Customer Support Manager	LOCATION New York, NY	MINIMUM SALARY $117,070	MAXIMUM SALARY $151,898

The Customer Support Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in New York, NY that might be a good fit for the type of job and salary you are looking for.

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65639

83963

About New York, New York The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estim....More

New York, New York area prices were up 1.6% from a year ago

Customer Support Lead Salary in popular cities: Buffalo, Rochester, Yonkers

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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