Customer Support Technician Salary in Boston, MA

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How much does a Customer Support Technician make in Boston, MA? The average Customer Support Technician salary in Boston, MA is $43,929 as of March 26, 2024, but the salary range typically falls between $39,740 and $48,729. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Customer Support Technician

$39,740 to $48,729

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Customer Support Technician

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Job Openings for Customer Support Technician in Boston, MA

IT Support Technician

Fungi Perfecti - Olympia , WA

Salary: IT Support Technician POSITION SUMMARY: We are looking for an IT Support Technician to ... They must also be customer-oriented and patient when dealing with customers who may be frustrated ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

IT Support Technician

F2Onsite - Silverdale , WA

Desktop Support Technician - Silverdale, WA * Monday - Friday * 8am-5pm * Long-term assignment Job ... Meet - established customer service satisfaction levels and other operational/customer service ...

ZipRecruiter - 8 days ago

IT Support Technician I

WorldatWork - Scottsdale , AZ

WorldatWork is looking for an IT Support Technician I (Associate) . WorldatWork is a nonprofit ... training and customer service experience. * certifications and/or college courses, technical ...

LinkedIn - 6 days ago

IT Support Technician

Aloha Hospitality Professionals - Honolulu , HI

Job Opportunity: IT Support Technician Are you passionate about technology and problem-solving ... Excellent communication and customer service skills. * Ability to prioritize tasks and work ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Desktop Support Technician- Onsite

Ovation Workplace Services Inc. - San Jose , CA

Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day local ... The candidate will also need to facilitate customer resolution for calls and engage their ...

ZipRecruiter - 10 days ago

Desktop Support Technician - Direct Hire

A3 Staffing Solutions - Chandler , AZ

Desktop Support Technician • 8-5 Monday-Friday, no on call • Support of Windows OS/Microsoft ... Support of wireless devices • GREAT Customer Service skills Company Description We are committed ...

ZipRecruiter - Today

What does a Customer Support Technician do?

Common responsibilities of a Customer Support Technician

Installs, configures and provides user support of personal computers and peripheral equipment to include software installation and upgrades, patches and advanced technical support within specified time frame.

March 22, 2023

Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

November 06, 2022

Assist customers, engineers, and end users with questions on product installation, usage, and implementation.

February 02, 2023

Communicate with all areas of the robotics industry to convey information from the field regarding product suggestions, improvements, and enhancements to Product Marketing teams.

March 02, 2023

Performs Administrative duties such as creating Purchase Orders in Priority, place Amazon orders from the RCPV website, place literature and business card orders through Printstar website.

March 06, 2023

Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify problems.

March 30, 2023

Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

April 06, 2023

Provide support to operations with day to day maintenance issues and escalate real time complex technical issues to appropriate level and/or vendor and contractor, only after exhausting all means of handling within and taking into consideration the financial impact of the company.

April 14, 2023

Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.

April 17, 2023

Support System Design with new product releases through the execution of functional testing, product validation and field performance testing.

May 12, 2023

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Customer Support Technician Salary By Experience Levels in Boston, MA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Support Technician Salary By Level of Education in Boston, MA

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LEVEL OF EDUCATION

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Average Salary Range for Customer Support Technician in Boston, MA

Average Base Salary

Core compensation

39740

48729

43929

Average Total Cash Compensation

Includes base and annual incentives

40248

49529

44619

What is the average salary for Customer Support Technician in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Technician in Boston, MA. The base salary for Customer Support Technician ranges from $39,740 to $48,729 with the average base salary of $43,929. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $40,248 to $49,529 with the average total cash compensation of $44,619.

View Average Salary for Customer Support Technician as table

	Average Salary	Average Salary Range
Base Salary	$43,929	$39,740 - $48,729
Bonus	$690	$508 - $800
Total Pay	$44,619	$40,248 - $49,529

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Support Technician Salary Near Boston, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Boston, MA
CITY, STATE Revere, MA	AVERAGE SALARY RANGE $39,942 - $48,977	COMPARE TO Boston, MA
CITY, STATE Brookline, MA	AVERAGE SALARY RANGE $39,942 - $48,977	COMPARE TO Boston, MA
CITY, STATE Malden, MA	AVERAGE SALARY RANGE $39,942 - $48,977	COMPARE TO Boston, MA
CITY, STATE Somerville, MA	AVERAGE SALARY RANGE $39,942 - $48,977	COMPARE TO Boston, MA
CITY, STATE Quincy, MA	AVERAGE SALARY RANGE $39,942 - $48,977	COMPARE TO Boston, MA
CITY, STATE Arlington, MA	AVERAGE SALARY RANGE $39,942 - $48,977	COMPARE TO Boston, MA

See salaries for Customer Support Technician in locations close to Boston, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Boston, Massachusetts

Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The city's official elevation, as measured at Logan International Airport, is 19 ft (5.8 m) above sea level. The highest point in Boston is Bellevue Hill at 330 feet (100 m) above sea level, and the lowest point is at sea level. Situated onshore of the Atlantic Ocean, Boston is the only state capital in the contiguous United States with an oceanic shoreline. Boston is surrounded by the "Greater Boston" region and is contiguously bordered by the citi...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE Technical Customer Support Director	LOCATION Boston, MA	MINIMUM SALARY $180,157	MAXIMUM SALARY $218,921
JOB TITLE Technical Customer Support Manager	LOCATION Boston, MA	MINIMUM SALARY $112,360	MAXIMUM SALARY $145,785
JOB TITLE Technical Customer Support Supervisor	LOCATION Boston, MA	MINIMUM SALARY $89,653	MAXIMUM SALARY $116,694
JOB TITLE On-site Support Technician V	LOCATION Boston, MA	MINIMUM SALARY $95,100	MAXIMUM SALARY $110,100
JOB TITLE On-site Support Technician II	LOCATION Boston, MA	MINIMUM SALARY $58,390	MAXIMUM SALARY $74,690
JOB TITLE On-site Support Technician IV	LOCATION Boston, MA	MINIMUM SALARY $80,700	MAXIMUM SALARY $98,900

The Customer Support Technician job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Boston, MA that might be a good fit for the type of job and salary you are looking for.

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39740

48729

About Boston, Massachusetts Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The....More

Boston, Massachusetts area prices were up 2.5% from a year ago

Customer Support Technician Salary in popular cities: Worcester, Springfield, Lowell

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