Understanding and passion for customer experience, Voice of Customer (VOC) and marketing fundamentals.
July 11, 2022
Build, review and approve wholegoods stocking profiles while understanding competitive developments, market dynamics and retail trends.
September 10, 2022
Manage the approval and termination process of YANMAR dealers based on compliance with YANMAR Customer Support Dealer Requirements, using the After-Sales Development Program as the primary evaluation tool to make objective decisions.
October 28, 2022
Demonstrated successful ability to build positive partnerships and work collaboratively with department, cross-functional business teams, and customers.
November 09, 2022
Monitor daily, weekly, monthly and quarterly results for each Sales Rep compared to goal, administer incentive plans and develop field sales action plans where necessary.
January 11, 2023
Develop and train all new Dealer Sales Reps within responsible territories, coordinating with Underwriting, Servicing and Collections areas to fully acclimate a new Rep to Valley's culture and indirect auto lending standards, program and guidelines.
February 14, 2023
Assist in implementing user-centered design methods and/or design-thinking throughout the digital product development lifecycle to shape the strategy and define deliverables specific to the end service or digital product.
March 14, 2023
Communicate directly with internal Management, Regional Sales Managers and Territory Managers to resolve credit or audit related issues, questions or concerns.
April 21, 2023
Requires proven experience with and strong understanding of identity management processes and applications, web content management applications and publishing processes, digital asset management processes and applications, quote-to-order processes and applications, business intelligence applications, CRM, sales pipeline management, retail reporting applications, as well as learning management applications.
April 26, 2023
Provide Parts Sales information tools to ASM's to assist them in developing plans and tactics to establish improvement plans for service and parts with individual dealers.
May 20, 2023