Communicate the vision, plan, strategy and status of technology programs to HKS leadership and key stakeholders.
February 19, 2020
Demonstrated skill and creativity for selecting the right mix of methods to provide actionable insights to research questions and business goals, and the capacity to invent new methods when the right method does not exist.
March 06, 2020
Collaborate with a multi-disciplinary team and support all stages of the design process, from early problem definition and design research through to implementation.
April 15, 2020
Create high-quality research deliverables, including insights reports, journey maps, service blueprints, process flows, storyboards, video highlights (with support from our in-house visual designers).
May 04, 2020
Understanding of UX and the design techniques and principles involved in the production of conceptual prototypes, wireframes, and HTML Prototypes.
May 18, 2020
Support ethnographic research studies with careful observation, meticulous rapid note taking, analyzing field data, and clearly communicating insights and opportunities that are actionable by designers to result in executable innovation.
May 28, 2020
Design and conduct studies across key product areas, utilizing both quantitative and qualitative methods such as surveys, A/B testing, individual interviews, ethnographic/field research, diary studies, user/usability testing.
June 08, 2020