Director of Call Center Operations Salary in Boston, MA

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How much does a Director of Call Center Operations make in Boston, MA? The average Director of Call Center Operations salary in Boston, MA is $197,916 as of March 26, 2024, but the salary range typically falls between $172,752 and $225,122. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Call Center Operations

$172,752 to $225,122

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Director of Call Center Operations

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Job Openings for Director of Call Center Operations in Boston, MA

Director of Nursing

Martha Jefferson House - Charlottesville , VA

... call and available 24 hours/7 days per week, except when prior approval has been granted, to assist ... Center. Oversees, provides and administers nursing care according to physician's orders and in ...

LinkedIn - 2 days ago

Receptionist/Call Center Agent

Alaska Behavioral Health - Anchorage , AK

... day operations of AKBH clinics, including check-in/check-out processes. * Communicate and ... Provide information about AKBH services and direct calls to the appropriate personnel. * Schedule ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 28 days ago

Registered Nurse - Triage Call Center

Watts Healthcare - Los Angeles , CA

... and/or directing patient for appropriate care. ESSENTIAL JOB FUNCTIONS: * Receives incoming ... Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations

ZipRecruiter - 82 days ago

Site Operations Manager

Tiburcio Vasquez Health Center - Hayward , CA

Under the guidance of the Associate Director of Clinic Operations, the Site Operations Manager ... call-ins * Acts as a resource for supervisors, providing guidance, coaching, and supervision to ...

LinkedIn - 68 days ago

Site Director - Vancouver

Lilac Learning Center - Tacoma , WA

... of working with individuals with severe behavior. Please feel free to call with any questions! Job Description The Site Director oversees daily operations and supervises Special Education Programming ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 6 days ago

Sales Director - Data Center Cooling Solutions

Pkaza - Seattle , WA

... for mission critical operations. They help their customers save money by reducing energy and ... You will also call on Hyperscale / Colo data center customers and upgrade their existing end-of ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 55 days ago

What does a Director of Call Center Operations do?

Common responsibilities of a Director of Call Center Operations

Maintains and improves Call Center operations by monitoring system performance.

December 01, 2022

Provide strong, dynamic leadership that mentors, develops, and guides team members to efficiently leverage the value of every call for maximum client and member satisfaction.

January 07, 2023

Lead and ensure profitability and growth of all programs at the site and drive revenue growth by leveraging knowledge of business objectives and operations.

January 24, 2023

Demonstratean extraordinary passion for success.

March 21, 2023

Builds out data driven business processes to help improve sales strategies and improve deficiencies in the business as a whole.

March 24, 2023

Monitors daily call flow and works closely with marketing to control data flow and daily budget for leads.

May 05, 2023

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Director of Call Center Operations Salary By Experience Levels in Boston, MA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Call Center Operations Salary By Level of Education in Boston, MA

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LEVEL OF EDUCATION

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Average Salary Range for Director of Call Center Operations in Boston, MA

Average Base Salary

Core compensation

172752

225122

197916

Average Total Cash Compensation

Includes base and annual incentives

195049

271224

230136

What is the average salary for Director of Call Center Operations in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Call Center Operations in Boston, MA. The base salary for Director of Call Center Operations ranges from $172,752 to $225,122 with the average base salary of $197,916. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $195,049 to $271,224 with the average total cash compensation of $230,136.

View Average Salary for Director of Call Center Operations as table

	Average Salary	Average Salary Range
Base Salary	$197,916	$172,752 - $225,122
Bonus	$32,220	$22,298 - $46,103
Total Pay	$230,136	$195,049 - $271,224

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Call Center Operations Salary Near Boston, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Boston, MA
CITY, STATE Revere, MA	AVERAGE SALARY RANGE $173,630 - $226,266	COMPARE TO Boston, MA
CITY, STATE Brookline, MA	AVERAGE SALARY RANGE $173,630 - $226,266	COMPARE TO Boston, MA
CITY, STATE Malden, MA	AVERAGE SALARY RANGE $173,630 - $226,266	COMPARE TO Boston, MA
CITY, STATE Somerville, MA	AVERAGE SALARY RANGE $173,630 - $226,266	COMPARE TO Boston, MA
CITY, STATE Quincy, MA	AVERAGE SALARY RANGE $173,630 - $226,266	COMPARE TO Boston, MA
CITY, STATE Arlington, MA	AVERAGE SALARY RANGE $173,630 - $226,266	COMPARE TO Boston, MA

See salaries for Director of Call Center Operations in locations close to Boston, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Boston, Massachusetts

Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The city's official elevation, as measured at Logan International Airport, is 19 ft (5.8 m) above sea level. The highest point in Boston is Bellevue Hill at 330 feet (100 m) above sea level, and the lowest point is at sea level. Situated onshore of the Atlantic Ocean, Boston is the only state capital in the contiguous United States with an oceanic shoreline. Boston is surrounded by the "Greater Boston" region and is contiguously bordered by the citi...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Director of Call Center Operations job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Boston, MA that might be a good fit for the type of job and salary you are looking for.

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172752

225122

About Boston, Massachusetts Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The....More

Boston, Massachusetts area prices were up 2.5% from a year ago

Director of Call Center Operations Salary in popular cities: Worcester, Springfield, Lowell

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