Director of Customer Care Salary in Albany, IL

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How much does a Director of Customer Care make in Albany, IL? The average Director of Customer Care salary in Albany, IL is $164,901 as of March 26, 2024, but the salary range typically falls between $143,934 and $187,568. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$143,934 to $187,568

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Director of Customer Care

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Job Openings for Director of Customer Care in Albany, IL

Travel Nurse RN - Director of Nursing - $3,400 per week

Genie Healthcare - Elk Horn , IA

Director of Nursing * Discipline: RN * Start Date: 05/06/2024 * Duration: 13 weeks * 40 hours per ... customer care is the key to Genie's success. The management team has 20 years of experience in ...

Vivian Health - 1 day ago

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Director of Nurses

EDEN VALLEY CARE CENTER - Soledad , CA

Eden Valley Care Center (EVCC) is looking for a candidate with strong leadership and interpersonal ... culture of professionalism and customer service * The DON will administer and follow all HR ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 32 days ago

Director of Nursing

Dart Healthcare Staffing - Missouri Valley , IA

... customer service and nursing services to all residents in the facility. The Director of Nursing is ... A.'s. Work Environment This job operates in a health care setting. This role requires regular ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 53 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 29 days ago

Director of Revenue Cycle

Integrated Pain Management Medical Group, Inc. - Walnut Creek , CA

The Director of RCM will report to the CFO and work closely with the CFO and VP of Finance. This ... healthcare reimbursement environment. * Manages difficult or emotional customer situations

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Albany, IL

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Albany, IL

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LEVEL OF EDUCATION

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Average Salary Range for Director of Customer Care in Albany, IL

Average Base Salary

Core compensation

143934

187568

164901

Average Total Cash Compensation

Includes base and annual incentives

162512

225980

191746

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Albany, IL. The base salary for Director of Customer Care ranges from $143,934 to $187,568 with the average base salary of $164,901. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $162,512 to $225,980 with the average total cash compensation of $191,746.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$164,901	$143,934 - $187,568
Bonus	$26,845	$18,578 - $38,412
Total Pay	$191,746	$162,512 - $225,980

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Albany, IL

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Albany, IL
CITY, STATE Davenport, IA	AVERAGE SALARY RANGE $146,257 - $190,594	COMPARE TO Albany, IL
CITY, STATE Moline, IL	AVERAGE SALARY RANGE $143,507 - $187,012	COMPARE TO Albany, IL
CITY, STATE Rock Island, IL	AVERAGE SALARY RANGE $144,458 - $188,251	COMPARE TO Albany, IL
CITY, STATE Dubuque, IA	AVERAGE SALARY RANGE $145,466 - $189,564	COMPARE TO Albany, IL
CITY, STATE Rockford, IL	AVERAGE SALARY RANGE $151,763 - $197,770	COMPARE TO Albany, IL
CITY, STATE Iowa City, IA	AVERAGE SALARY RANGE $146,246 - $190,580	COMPARE TO Albany, IL

See salaries for Director of Customer Care in locations close to Albany, IL. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Albany, Illinois

Albany is a village in Whiteside County, Illinois, United States. The population was 891 at the 2010 census, down from 895 in 2000. Albany is located at 41°47′18″N 90°13′9″W / 41.78833°N 90.21917°W / 41.78833; -90.21917 (41.788411, -90.219128). According to the 2010 census, Albany has a total area of 1.07 square miles (2.77 km2), all land....

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Albany, IL

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Albany, IL	MINIMUM SALARY $142,100	MAXIMUM SALARY $185,600
JOB TITLE Customer Service Director	LOCATION Albany, IL	MINIMUM SALARY $142,036	MAXIMUM SALARY $185,568
JOB TITLE Customer Care Senior Manager	LOCATION Albany, IL	MINIMUM SALARY $113,300	MAXIMUM SALARY $146,000
JOB TITLE Customer Success Director	LOCATION Albany, IL	MINIMUM SALARY $137,680	MAXIMUM SALARY $172,663
JOB TITLE Customer Care Executive	LOCATION Albany, IL	MINIMUM SALARY $191,690	MAXIMUM SALARY $252,390
JOB TITLE Customer Care Supervisor	LOCATION Albany, IL	MINIMUM SALARY $62,700	MAXIMUM SALARY $81,800

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Albany, IL that might be a good fit for the type of job and salary you are looking for.

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143934

187568

About Albany, Illinois Albany is a village in Whiteside County, Illinois, United States. The population was 891 at the 2010 census, down from 895 in 2000. Albany is located ....More

Albany, Illinois area prices were up 1.3% from a year ago

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