Director of Customer Care Salary in Asheville, NC

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How much does a Director of Customer Care make in Asheville, NC? The average Director of Customer Care salary in Asheville, NC is $162,252 as of March 26, 2024, but the salary range typically falls between $141,623 and $184,556. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$141,623 to $184,556

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Director of Customer Care

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Job Openings for Director of Customer Care in Asheville, NC

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 29 days ago

Director of Clinical Services

Navion Senior Solutions - Dublin , GA

At Navion Senior Solutions, our Director of Clinical Services is responsible for overseeing the ... Demonstrate positive customer service relations and community's quality care and service standards

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 10 days ago

Director of Educational Partnerships (K-12 Sales)

Varsity Tutors - Boise , ID

Strong customer-relations skills and high emotional intelligence. * Understand and appreciate that ... Competitive Base Salary, Variable Compensation, and Equity in the company * Healthcare Plans ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Travel Nurse RN - Manager, Director of Nursing - $1,722 per week

Anders Group - Woodruff , SC

... best customer service. Our team works hard to find the best jobs with the most aggressive rates ... Anders Group was founded by a team of healthcare recruiters who had built strong relationships with ...

Vivian Health - 1 day ago

Director of Revenue Cycle

Integrated Pain Management Medical Group, Inc. - Walnut Creek , CA

The Director of RCM will report to the CFO and work closely with the CFO and VP of Finance. This ... healthcare reimbursement environment. * Manages difficult or emotional customer situations

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Asheville, NC

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Asheville, NC

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Average Salary Range for Director of Customer Care in Asheville, NC

Average Base Salary

Core compensation

141623

184556

162252

Average Total Cash Compensation

Includes base and annual incentives

159902

222351

188666

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Asheville, NC. The base salary for Director of Customer Care ranges from $141,623 to $184,556 with the average base salary of $162,252. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $159,902 to $222,351 with the average total cash compensation of $188,666.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$162,252	$141,623 - $184,556
Bonus	$26,414	$18,280 - $37,795
Total Pay	$188,666	$159,902 - $222,351

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Asheville, NC

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Asheville, NC
CITY, STATE Johnson City, TN	AVERAGE SALARY RANGE $134,124 - $174,783	COMPARE TO Asheville, NC
CITY, STATE Greenville, SC	AVERAGE SALARY RANGE $145,614 - $189,757	COMPARE TO Asheville, NC
CITY, STATE Spartanburg, SC	AVERAGE SALARY RANGE $144,843 - $188,753	COMPARE TO Asheville, NC
CITY, STATE Kingsport, TN	AVERAGE SALARY RANGE $134,626 - $175,438	COMPARE TO Asheville, NC
CITY, STATE Hickory, NC	AVERAGE SALARY RANGE $149,519 - $194,846	COMPARE TO Asheville, NC
CITY, STATE Anderson, SC	AVERAGE SALARY RANGE $144,474 - $188,271	COMPARE TO Asheville, NC

See salaries for Director of Customer Care in locations close to Asheville, NC. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Asheville, North Carolina

Asheville is a city and the county seat of Buncombe County, North Carolina, United States. It is the largest city in Western North Carolina, and the 12th-most populous city in the U.S. state of North Carolina. The city's population was 89,121 according to 2016 estimates. It is the principal city in the four-county Asheville metropolitan area, with a population of 424,858 in 2010. Asheville is located in the Blue Ridge Mountains at the confluence of the Swannanoa River and the French Broad River. According to the United States Census Bureau, the city has a total area of 45.3 square miles (117....

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Asheville, NC

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Asheville, NC	MINIMUM SALARY $139,800	MAXIMUM SALARY $182,600
JOB TITLE Customer Service Director	LOCATION Asheville, NC	MINIMUM SALARY $139,755	MAXIMUM SALARY $182,588
JOB TITLE Customer Care Senior Manager	LOCATION Asheville, NC	MINIMUM SALARY $111,500	MAXIMUM SALARY $143,700
JOB TITLE Customer Success Director	LOCATION Asheville, NC	MINIMUM SALARY $135,469	MAXIMUM SALARY $169,890
JOB TITLE Customer Care Executive	LOCATION Asheville, NC	MINIMUM SALARY $188,590	MAXIMUM SALARY $248,290
JOB TITLE Customer Care Supervisor	LOCATION Asheville, NC	MINIMUM SALARY $61,700	MAXIMUM SALARY $80,500

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Asheville, NC that might be a good fit for the type of job and salary you are looking for.

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141623

184556

About Asheville, North Carolina Asheville is a city and the county seat of Buncombe County, North Carolina, United States. It is the largest city in Western North Carolina, and the 1....More

Asheville, North Carolina area prices were up 1.5% from a year ago

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