Director of Customer Care Salary in Frankfort, KY

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How much does a Director of Customer Care make in Frankfort, KY? The average Director of Customer Care salary in Frankfort, KY is $161,370 as of March 26, 2024, but the salary range typically falls between $140,852 and $183,551. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$140,852 to $183,551

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Director of Customer Care

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Job Openings for Director of Customer Care in Frankfort, KY

Senior Director of Marketing

Commonwealth Alternative Care - Taunton , MA

Analyze customer insights, consumer trends, market analysis, and marketing best practices to build ... Care and working closely with the local teams. * Other projects/tasks, as requested by the direct ...

ZipRecruiter - 7 days ago

Customer Service and Support Lead - MN Health Insurance Program Representative 2

Department of Human Services - Direct Care and Treatment - Saint Paul , MN

The Customer Service and Support team exists to provide direct customer services and support to a wide range of Minnesota Health Care Programs (MHCP) consumers, clients from other department areas ...

minnesotajobs.com - 15 days ago

Assistant Director of Rehabilitation

Affinity Executive Search - Amherst , NY

Resident Care Planning b. Quality Assurance Committee c. Quality Assessment and Review Committee d ... Exhibits the highest level of customer service towards residents, staff and visitors.24

Careersinfood.com - 7 days ago

Director of GTM Strategy and Analytics

Payzen Inc. - San Francisco , CA

PayZen is on a mission to bring financial health to healthcare. Our products improve both access ... Collaborate with internal teams, including sales, product development, and customer support, to ...

JobLeads - 7 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 25 days ago

Director of Educational Partnerships (K-12 Sales)

Varsity Tutors - Houston , TX

Strong customer-relations skills and high emotional intelligence. * Understand and appreciate that ... Competitive Base Salary, Variable Compensation, and Equity in the company * Healthcare Plans ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Frankfort, KY

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Frankfort, KY

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Average Salary Range for Director of Customer Care in Frankfort, KY

Average Base Salary

Core compensation

140852

183551

161370

Average Total Cash Compensation

Includes base and annual incentives

159032

221141

187640

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Frankfort, KY. The base salary for Director of Customer Care ranges from $140,852 to $183,551 with the average base salary of $161,370. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $159,032 to $221,141 with the average total cash compensation of $187,640.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$161,370	$140,852 - $183,551
Bonus	$26,270	$18,180 - $37,590
Total Pay	$187,640	$159,032 - $221,141

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Frankfort, KY

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Frankfort, KY
CITY, STATE Lexington, KY	AVERAGE SALARY RANGE $144,504 - $188,311	COMPARE TO Frankfort, KY
CITY, STATE Louisville, KY	AVERAGE SALARY RANGE $146,292 - $190,640	COMPARE TO Frankfort, KY
CITY, STATE Richmond, KY	AVERAGE SALARY RANGE $143,090 - $186,467	COMPARE TO Frankfort, KY
CITY, STATE Covington, KY	AVERAGE SALARY RANGE $150,699 - $196,384	COMPARE TO Frankfort, KY
CITY, STATE Cincinnati, OH	AVERAGE SALARY RANGE $150,699 - $196,384	COMPARE TO Frankfort, KY
CITY, STATE Hamilton, OH	AVERAGE SALARY RANGE $150,083 - $195,581	COMPARE TO Frankfort, KY

See salaries for Director of Customer Care in locations close to Frankfort, KY. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Frankfort, Kentucky

Frankfort is the capital city of the Commonwealth of Kentucky and the seat of Franklin County. It is a home rule-class city in Kentucky; the population was 25,527 at the 2010 census. Located along the Kentucky River, Frankfort is the principal city of the Frankfort, Kentucky Micropolitan Statistical Area, which includes all of Franklin and Anderson counties. Frankfort is located in the (inner) Bluegrass region of Central Kentucky. The city is bisected by the Kentucky River, which makes an s-turn as it passes through the center of town. The river valley widens at this point, which creates fou...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Frankfort, KY

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Frankfort, KY	MINIMUM SALARY $139,000	MAXIMUM SALARY $181,600
JOB TITLE Customer Service Director	LOCATION Frankfort, KY	MINIMUM SALARY $138,994	MAXIMUM SALARY $181,594
JOB TITLE Customer Care Senior Manager	LOCATION Frankfort, KY	MINIMUM SALARY $110,900	MAXIMUM SALARY $142,900
JOB TITLE Customer Success Director	LOCATION Frankfort, KY	MINIMUM SALARY $134,732	MAXIMUM SALARY $168,966
JOB TITLE Customer Care Executive	LOCATION Frankfort, KY	MINIMUM SALARY $187,590	MAXIMUM SALARY $246,990
JOB TITLE Customer Care Supervisor	LOCATION Frankfort, KY	MINIMUM SALARY $61,400	MAXIMUM SALARY $80,100

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Frankfort, KY that might be a good fit for the type of job and salary you are looking for.

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140852

183551

About Frankfort, Kentucky Frankfort is the capital city of the Commonwealth of Kentucky and the seat of Franklin County. It is a home rule-class city in Kentucky; the populati....More

Frankfort, Kentucky area prices were up 1.2% from a year ago

Director of Customer Care Salary in popular cities: Louisville, Lexington, Bowling Green

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role