Director of Customer Care Salary in Fresno, CA

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How much does a Director of Customer Care make in Fresno, CA? The average Director of Customer Care salary in Fresno, CA is $176,906 as of March 26, 2024, but the salary range typically falls between $154,413 and $201,224. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$154,413 to $201,224

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Director of Customer Care

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Job Openings for Director of Customer Care in Fresno, CA

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 6 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 31 days ago

Director of Educational Partnerships (K-12 Sales)

Varsity Tutors - Boise , ID

Strong customer-relations skills and high emotional intelligence. * Understand and appreciate that ... Competitive Base Salary, Variable Compensation, and Equity in the company * Healthcare Plans ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 6 days ago

Director of Quality Assurance and Compliance

Waiakea Inc - Hilo , HI

FSA & Dependent Care FSA with $500 employer contribution * Discounted gym memberships * Discounted ... Primary plant liaison with the Customer Service, Corporate and with consumers for quality and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director of Marketing, Food Service

R.TORRE & CO - San Leandro , CA

By exploring the way we approach our customers and business channels, our Director of Marketing ... Given our passion for people, we are looking for a Director who shows authentic care in coaching ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director of Revenue Cycle

Integrated Pain Management Medical Group, Inc. - Walnut Creek , CA

The Director of RCM will report to the CFO and work closely with the CFO and VP of Finance. This ... healthcare reimbursement environment. * Manages difficult or emotional customer situations

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 3 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Fresno, CA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Fresno, CA

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Average Salary Range for Director of Customer Care in Fresno, CA

Average Base Salary

Core compensation

154413

201224

176906

Average Total Cash Compensation

Includes base and annual incentives

174344

242432

205706

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Fresno, CA. The base salary for Director of Customer Care ranges from $154,413 to $201,224 with the average base salary of $176,906. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $174,344 to $242,432 with the average total cash compensation of $205,706.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$176,906	$154,413 - $201,224
Bonus	$28,800	$19,931 - $41,209
Total Pay	$205,706	$174,344 - $242,432

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Fresno, CA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Fresno, CA
CITY, STATE Visalia, CA	AVERAGE SALARY RANGE $153,489 - $200,019	COMPARE TO Fresno, CA
CITY, STATE Modesto, CA	AVERAGE SALARY RANGE $163,567 - $213,153	COMPARE TO Fresno, CA
CITY, STATE Salinas, CA	AVERAGE SALARY RANGE $170,739 - $222,499	COMPARE TO Fresno, CA
CITY, STATE Monterey, CA	AVERAGE SALARY RANGE $171,109 - $222,981	COMPARE TO Fresno, CA
CITY, STATE Bakersfield, CA	AVERAGE SALARY RANGE $165,047 - $215,080	COMPARE TO Fresno, CA
CITY, STATE San Jose, CA	AVERAGE SALARY RANGE $193,402 - $252,032	COMPARE TO Fresno, CA

See salaries for Director of Customer Care in locations close to Fresno, CA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Fresno, California

Fresno (/ˈfrɛznoʊ/ FREZ-noh; Spanish for "ash tree") is a city in California, United States, and the county seat of Fresno County. It covers about 112 square miles (290 km2) in the center of the San Joaquin Valley, the southern portion of California's Central Valley. Named for the abundant ash trees lining the San Joaquin River, Fresno was founded in 1872 as a railway station of the Central Pacific Railroad before it was incorporated in 1885. The city has since become an economic hub of Fresno County and the San Joaquin Valley, with much of the surrounding areas in the Metropolitan Fresno regi...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Fresno, CA

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Fresno, CA	MINIMUM SALARY $152,400	MAXIMUM SALARY $199,100
JOB TITLE Customer Service Director	LOCATION Fresno, CA	MINIMUM SALARY $152,377	MAXIMUM SALARY $199,078
JOB TITLE Customer Care Senior Manager	LOCATION Fresno, CA	MINIMUM SALARY $121,500	MAXIMUM SALARY $156,600
JOB TITLE Customer Success Director	LOCATION Fresno, CA	MINIMUM SALARY $147,704	MAXIMUM SALARY $185,234
JOB TITLE Customer Care Executive	LOCATION Fresno, CA	MINIMUM SALARY $205,590	MAXIMUM SALARY $270,790
JOB TITLE Customer Care Supervisor	LOCATION Fresno, CA	MINIMUM SALARY $67,300	MAXIMUM SALARY $87,800

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Fresno, CA that might be a good fit for the type of job and salary you are looking for.

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154413

201224

About Fresno, California Fresno (/ˈfrɛznoʊ/ FREZ-noh; Spanish for "ash tree") is a city in California, United States, and the county seat of Fresno County. It covers about 112....More

Fresno, California area prices were up 2.7% from a year ago

Director of Customer Care Salary in popular cities: Los Angeles, San Diego, San Jose

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role