Director of Customer Care Salary in Greenville, SC

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How much does a Director of Customer Care make in Greenville, SC? The average Director of Customer Care salary in Greenville, SC is $164,018 as of March 26, 2024, but the salary range typically falls between $143,164 and $186,564. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$143,164 to $186,564

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Director of Customer Care

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Job Openings for Director of Customer Care in Greenville, SC

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 29 days ago

Travel Nurse RN - Manager, Director of Nursing - $1,722 per week

Anders Group - Woodruff , SC

... best customer service. Our team works hard to find the best jobs with the most aggressive rates ... Anders Group was founded by a team of healthcare recruiters who had built strong relationships with ...

Vivian Health - 1 day ago

Director of Revenue Cycle

Integrated Pain Management Medical Group, Inc. - Walnut Creek , CA

The Director of RCM will report to the CFO and work closely with the CFO and VP of Finance. This ... healthcare reimbursement environment. * Manages difficult or emotional customer situations

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Sr. Director of Radiology

Memorial Hospital of Gardena - Norwalk , CA

Articulates and enforces standards for quality/safe patient care. * Develops and implements ... Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 23 days ago

Director of Osteopathic Education Facility Physician

Aviva Health - Roseburg , OR

We are supported by a clinical care team including primary care behavioral health, outpatient ... for Customer Service. Our family-friendly community is a great place to plant roots and get ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 11 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Greenville, SC

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Greenville, SC

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Average Salary Range for Director of Customer Care in Greenville, SC

Average Base Salary

Core compensation

143164

186564

164018

Average Total Cash Compensation

Includes base and annual incentives

161642

224770

190719

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Greenville, SC. The base salary for Director of Customer Care ranges from $143,164 to $186,564 with the average base salary of $164,018. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $161,642 to $224,770 with the average total cash compensation of $190,719.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$164,018	$143,164 - $186,564
Bonus	$26,701	$18,479 - $38,206
Total Pay	$190,719	$161,642 - $224,770

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Greenville, SC

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Greenville, SC
CITY, STATE Spartanburg, SC	AVERAGE SALARY RANGE $144,843 - $188,753	COMPARE TO Greenville, SC
CITY, STATE Anderson, SC	AVERAGE SALARY RANGE $144,474 - $188,271	COMPARE TO Greenville, SC
CITY, STATE Asheville, NC	AVERAGE SALARY RANGE $141,658 - $184,602	COMPARE TO Greenville, SC
CITY, STATE Rock Hill, SC	AVERAGE SALARY RANGE $151,686 - $197,669	COMPARE TO Greenville, SC
CITY, STATE Gastonia, NC	AVERAGE SALARY RANGE $151,162 - $196,986	COMPARE TO Greenville, SC
CITY, STATE Athens, GA	AVERAGE SALARY RANGE $150,282 - $195,840	COMPARE TO Greenville, SC

See salaries for Director of Customer Care in locations close to Greenville, SC. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Greenville, South Carolina

Greenville is located at 34°50′40″N 82°23′8″W / 34.84444°N 82.38556°W / 34.84444; -82.38556 (34.844313, −82.385428), roughly equidistant between Atlanta (145 miles [233 km] southwest), and Charlotte, North Carolina (100 miles [160 km] northeast). Columbia, the state capital, is 100 miles (160 km) to the southeast. Greenville is in the foothills of the Blue Ridge Mountains, a physiographic province of the larger Appalachian Mountains range, and includes many small hills. Sassafras Mountain, the highest point in South Carolina, is in northern Pickens County, less than 40 miles (64 km) northwe...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Greenville, SC

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Greenville, SC	MINIMUM SALARY $141,300	MAXIMUM SALARY $184,600
JOB TITLE Customer Service Director	LOCATION Greenville, SC	MINIMUM SALARY $141,275	MAXIMUM SALARY $184,574
JOB TITLE Customer Care Senior Manager	LOCATION Greenville, SC	MINIMUM SALARY $112,700	MAXIMUM SALARY $145,200
JOB TITLE Customer Success Director	LOCATION Greenville, SC	MINIMUM SALARY $136,943	MAXIMUM SALARY $171,739
JOB TITLE Customer Care Executive	LOCATION Greenville, SC	MINIMUM SALARY $190,590	MAXIMUM SALARY $250,990
JOB TITLE Customer Care Supervisor	LOCATION Greenville, SC	MINIMUM SALARY $62,400	MAXIMUM SALARY $81,400

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Greenville, SC that might be a good fit for the type of job and salary you are looking for.

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143164

186564

About Greenville, South Carolina Greenville is located at 34°50′40″N 82°23′8″W / 34.84444°N 82.38556°W / 34.84444; -82.38556 (34.844313, −82.385428), roughly equidistant between At....More

Greenville, South Carolina area prices were up 1.5% from a year ago

Director of Customer Care Salary in popular cities: Columbia, Charleston, North Charleston

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role