Director of Customer Care Salary in Henrietta, NY

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How much does a Director of Customer Care make in Henrietta, NY? The average Director of Customer Care salary in Henrietta, NY is $173,728 as of March 26, 2024, but the salary range typically falls between $151,639 and $197,609. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$151,639 to $197,609

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Director of Customer Care

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Job Openings for Director of Customer Care in Henrietta, NY

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 6 days ago

Director of Digital Healthcare Innovation

Heart & Vascular Partners - Deerfield , IL

Role Summary The Director of Digital Health Innovation will work closely with the VP of Clinical ... Identify key requirements for cross-functional teams, commercial teams, customers, and external ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 12 days ago

Director of Nurses

EDEN VALLEY CARE CENTER - Soledad , CA

Eden Valley Care Center (EVCC) is looking for a candidate with strong leadership and interpersonal ... culture of professionalism and customer service * The DON will administer and follow all HR ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 34 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 31 days ago

Director of Educational Partnerships (K-12 Sales)

Varsity Tutors - Boise , ID

Strong customer-relations skills and high emotional intelligence. * Understand and appreciate that ... Competitive Base Salary, Variable Compensation, and Equity in the company * Healthcare Plans ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 6 days ago

Director of Quality Assurance and Compliance

Waiakea Inc - Hilo , HI

FSA & Dependent Care FSA with $500 employer contribution * Discounted gym memberships * Discounted ... Primary plant liaison with the Customer Service, Corporate and with consumers for quality and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Henrietta, NY

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Henrietta, NY

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LEVEL OF EDUCATION

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Average Salary Range for Director of Customer Care in Henrietta, NY

Average Base Salary

Core compensation

151639

197609

173728

Average Total Cash Compensation

Includes base and annual incentives

171212

238077

202011

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Henrietta, NY. The base salary for Director of Customer Care ranges from $151,639 to $197,609 with the average base salary of $173,728. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $171,212 to $238,077 with the average total cash compensation of $202,011.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$173,728	$151,639 - $197,609
Bonus	$28,282	$19,573 - $40,468
Total Pay	$202,011	$171,212 - $238,077

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Henrietta, NY

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Henrietta, NY
CITY, STATE Rochester, NY	AVERAGE SALARY RANGE $151,915 - $197,968	COMPARE TO Henrietta, NY
CITY, STATE Buffalo, NY	AVERAGE SALARY RANGE $150,456 - $196,067	COMPARE TO Henrietta, NY
CITY, STATE Niagara Falls, NY	AVERAGE SALARY RANGE $150,148 - $195,665	COMPARE TO Henrietta, NY
CITY, STATE Clay, NY	AVERAGE SALARY RANGE $153,264 - $199,726	COMPARE TO Henrietta, NY
CITY, STATE Syracuse, NY	AVERAGE SALARY RANGE $153,264 - $199,726	COMPARE TO Henrietta, NY
CITY, STATE Jamestown, NY	AVERAGE SALARY RANGE $145,953 - $190,199	COMPARE TO Henrietta, NY

See salaries for Director of Customer Care in locations close to Henrietta, NY. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Henrietta, New York

Henrietta is a town in Monroe County, New York, United States and a suburb of Rochester. The population of Henrietta is 42,581, according to the 2010 U.S. Census. Henrietta is home to the Rochester Institute of Technology and to one of the largest retail shopping districts in Monroe County. The western town line of Henrietta is defined by the Genesee River. On the west side of the river are the towns of Chili and Wheatland. To the north of Henrietta is the town of Brighton, to the east are the towns of Pittsford and Mendon, New York, and to the south is the town of Rush. Henrietta is south of...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Henrietta, NY

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Henrietta, NY	MINIMUM SALARY $149,700	MAXIMUM SALARY $195,600
JOB TITLE Customer Service Director	LOCATION Henrietta, NY	MINIMUM SALARY $149,639	MAXIMUM SALARY $195,502
JOB TITLE Customer Care Senior Manager	LOCATION Henrietta, NY	MINIMUM SALARY $119,300	MAXIMUM SALARY $153,800
JOB TITLE Customer Success Director	LOCATION Henrietta, NY	MINIMUM SALARY $145,050	MAXIMUM SALARY $181,906
JOB TITLE Customer Care Executive	LOCATION Henrietta, NY	MINIMUM SALARY $201,890	MAXIMUM SALARY $265,890
JOB TITLE Customer Care Supervisor	LOCATION Henrietta, NY	MINIMUM SALARY $66,100	MAXIMUM SALARY $86,200

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Henrietta, NY that might be a good fit for the type of job and salary you are looking for.

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151639

197609

About Henrietta, New York Henrietta is a town in Monroe County, New York, United States and a suburb of Rochester. The population of Henrietta is 42,581, according to the 2010....More

Henrietta, New York area prices were up 1.5% from a year ago

Director of Customer Care Salary in popular cities: New York, Buffalo, Rochester

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role