Director of Customer Care Salary in Jackson, MS

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How much does a Director of Customer Care make in Jackson, MS? The average Director of Customer Care salary in Jackson, MS is $156,956 as of March 26, 2024, but the salary range typically falls between $136,999 and $178,531. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$136,999 to $178,531

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Director of Customer Care

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Job Openings for Director of Customer Care in Jackson, MS

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Director of Nurses

EDEN VALLEY CARE CENTER - Soledad , CA

Eden Valley Care Center (EVCC) is looking for a candidate with strong leadership and interpersonal ... culture of professionalism and customer service * The DON will administer and follow all HR ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 29 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 26 days ago

Sr. Director of Radiology

Memorial Hospital of Gardena - Norwalk , CA

Articulates and enforces standards for quality/safe patient care. * Develops and implements ... Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 20 days ago

Director of Osteopathic Education Facility Physician

Aviva Health - Roseburg , OR

We are supported by a clinical care team including primary care behavioral health, outpatient ... for Customer Service. Our family-friendly community is a great place to plant roots and get ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 8 days ago

Director of Clinical Program (Residential Services)

Pioneer Human Services - Seattle , WA

The Director is responsible for meeting and exceeding the expectations of our external customers, including the state's Department of Health, Behavioral Health Organizations, and Managed Care ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Jackson, MS

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Jackson, MS

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LEVEL OF EDUCATION

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Average Salary Range for Director of Customer Care in Jackson, MS

Average Base Salary

Core compensation

136999

178531

156956

Average Total Cash Compensation

Includes base and annual incentives

154682

215092

182507

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Jackson, MS. The base salary for Director of Customer Care ranges from $136,999 to $178,531 with the average base salary of $156,956. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $154,682 to $215,092 with the average total cash compensation of $182,507.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$156,956	$136,999 - $178,531
Bonus	$25,552	$17,683 - $36,561
Total Pay	$182,507	$154,682 - $215,092

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Jackson, MS

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Jackson, MS
CITY, STATE Greenville, MS	AVERAGE SALARY RANGE $136,999 - $178,531	COMPARE TO Jackson, MS 0%
CITY, STATE Hattiesburg, MS	AVERAGE SALARY RANGE $134,657 - $175,478	COMPARE TO Jackson, MS
CITY, STATE Meridian, MS	AVERAGE SALARY RANGE $136,599 - $178,009	COMPARE TO Jackson, MS
CITY, STATE Monroe, LA	AVERAGE SALARY RANGE $138,787 - $180,860	COMPARE TO Jackson, MS
CITY, STATE Baton Rouge, LA	AVERAGE SALARY RANGE $144,828 - $188,733	COMPARE TO Jackson, MS
CITY, STATE Columbus, MS	AVERAGE SALARY RANGE $131,390 - $171,221	COMPARE TO Jackson, MS

See salaries for Director of Customer Care in locations close to Jackson, MS. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Jackson, Mississippi

Jackson is located primarily in northeastern Hinds County, with small portions in Madison and Rankin counties. The Pearl River forms most of the eastern border of the city. A small portion of the city containing Tougaloo College lies in Madison County, bounded on the west by Interstate 220 and on the east by U.S. Route 51 and Interstate 55. An unconnected section of the city surrounds Jackson–Evers International Airport in Rankin County. In the 2010 census, only 622 of the city's residents lived in Madison County, and only 1 lived within the city limits in Rankin County. The city is bordered t...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Jackson, MS

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Jackson, MS	MINIMUM SALARY $135,200	MAXIMUM SALARY $176,700
JOB TITLE Customer Service Director	LOCATION Jackson, MS	MINIMUM SALARY $135,193	MAXIMUM SALARY $176,627
JOB TITLE Customer Care Senior Manager	LOCATION Jackson, MS	MINIMUM SALARY $107,800	MAXIMUM SALARY $139,000
JOB TITLE Customer Success Director	LOCATION Jackson, MS	MINIMUM SALARY $131,046	MAXIMUM SALARY $164,344
JOB TITLE Customer Care Executive	LOCATION Jackson, MS	MINIMUM SALARY $182,390	MAXIMUM SALARY $240,190
JOB TITLE Customer Care Supervisor	LOCATION Jackson, MS	MINIMUM SALARY $59,700	MAXIMUM SALARY $77,900

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Jackson, MS that might be a good fit for the type of job and salary you are looking for.

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136999

178531

About Jackson, Mississippi Jackson is located primarily in northeastern Hinds County, with small portions in Madison and Rankin counties. The Pearl River forms most of the easte....More

Jackson, Mississippi area prices were up 1.2% from a year ago

Director of Customer Care Salary in popular cities: Gulfport, Hattiesburg, Southaven

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role