Director of Customer Care Salary in Jacksonville, FL

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How much does a Director of Customer Care make in Jacksonville, FL? The average Director of Customer Care salary in Jacksonville, FL is $167,019 as of March 26, 2024, but the salary range typically falls between $145,783 and $189,978. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$145,783 to $189,978

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Director of Customer Care

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Job Openings for Director of Customer Care in Jacksonville, FL

Senior Director of Customer Service and Call Centers

CINQCARE - Buffalo , NY

The Senior Director of Customer Service will establish the business strategy and roadmap: (1) improve outcomes for CINQ Care Inc. members; (2) enhance the efficacy of other CINQ Care Inc. business ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 30 days ago

Director of Nursing

Health Care Partners of SC - Conway , SC

... care and represent the interests of the organization. In addition, this position, in conjunction ... Promotes customer service and responds to and adequately resolves complaints or concerns from ...

ZipRecruiter - Today

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 5 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 30 days ago

Director of Revenue Cycle

Integrated Pain Management Medical Group, Inc. - Walnut Creek , CA

The Director of RCM will report to the CFO and work closely with the CFO and VP of Finance. This ... healthcare reimbursement environment. * Manages difficult or emotional customer situations

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 2 days ago

Sr. Director of Radiology

Memorial Hospital of Gardena - Norwalk , CA

Articulates and enforces standards for quality/safe patient care. * Develops and implements ... Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 24 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Jacksonville, FL

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Jacksonville, FL

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Director of Customer Care in Jacksonville, FL

Average Base Salary

Core compensation

145783

189978

167019

Average Total Cash Compensation

Includes base and annual incentives

164600

228883

194209

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Jacksonville, FL. The base salary for Director of Customer Care ranges from $145,783 to $189,978 with the average base salary of $167,019. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $164,600 to $228,883 with the average total cash compensation of $194,209.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$167,019	$145,783 - $189,978
Bonus	$27,190	$18,817 - $38,906
Total Pay	$194,209	$164,600 - $228,883

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Jacksonville, FL

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Jacksonville, FL
CITY, STATE Gainesville, FL	AVERAGE SALARY RANGE $140,220 - $182,728	COMPARE TO Jacksonville, FL
CITY, STATE Daytona Beach, FL	AVERAGE SALARY RANGE $139,988 - $182,425	COMPARE TO Jacksonville, FL
CITY, STATE Valdosta, GA	AVERAGE SALARY RANGE $137,922 - $179,734	COMPARE TO Jacksonville, FL
CITY, STATE Savannah, GA	AVERAGE SALARY RANGE $144,805 - $188,702	COMPARE TO Jacksonville, FL
CITY, STATE Orlando, FL	AVERAGE SALARY RANGE $146,386 - $190,763	COMPARE TO Jacksonville, FL
CITY, STATE Spring Hill, FL	AVERAGE SALARY RANGE $145,488 - $189,592	COMPARE TO Jacksonville, FL

See salaries for Director of Customer Care in locations close to Jacksonville, FL. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Jacksonville, Florida

Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contiguous United States. It is the seat of Duval County, with which the city government consolidated in 1968. Consolidation gave Jacksonville its great size and placed most of its metropolitan population within the city limits. As of 2017 Jacksonville's population was estimated to be 892,062. The Jacksonville metropolitan area has a population of 1,523,615 and is the fourth largest in Florida. Jacksonville is centered on the banks of the St. Johns ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Jacksonville, FL

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Jacksonville, FL	MINIMUM SALARY $143,900	MAXIMUM SALARY $188,000
JOB TITLE Customer Service Director	LOCATION Jacksonville, FL	MINIMUM SALARY $143,861	MAXIMUM SALARY $187,952
JOB TITLE Customer Care Senior Manager	LOCATION Jacksonville, FL	MINIMUM SALARY $114,700	MAXIMUM SALARY $147,900
JOB TITLE Customer Success Director	LOCATION Jacksonville, FL	MINIMUM SALARY $139,449	MAXIMUM SALARY $174,881
JOB TITLE Customer Care Executive	LOCATION Jacksonville, FL	MINIMUM SALARY $194,090	MAXIMUM SALARY $255,590
JOB TITLE Customer Care Supervisor	LOCATION Jacksonville, FL	MINIMUM SALARY $63,500	MAXIMUM SALARY $82,900

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Jacksonville, FL that might be a good fit for the type of job and salary you are looking for.

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145783

189978

About Jacksonville, Florida Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contig....More

Jacksonville, Florida area prices were up 1.5% from a year ago

Director of Customer Care Salary in popular cities: Miami, Tampa, Saint Petersburg

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role