Director of Customer Care Salary in Lexington, KY

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How much does a Director of Customer Care make in Lexington, KY? The average Director of Customer Care salary in Lexington, KY is $164,194 as of March 26, 2024, but the salary range typically falls between $143,318 and $186,765. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$143,318 to $186,765

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Director of Customer Care

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Job Openings for Director of Customer Care in Lexington, KY

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 6 days ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 31 days ago

Director of Quality Assurance and Compliance

Waiakea Inc - Hilo , HI

FSA & Dependent Care FSA with $500 employer contribution * Discounted gym memberships * Discounted ... Primary plant liaison with the Customer Service, Corporate and with consumers for quality and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director of Marketing, Food Service

R.TORRE & CO - San Leandro , CA

By exploring the way we approach our customers and business channels, our Director of Marketing ... Given our passion for people, we are looking for a Director who shows authentic care in coaching ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director of Revenue Cycle

Integrated Pain Management Medical Group, Inc. - Walnut Creek , CA

The Director of RCM will report to the CFO and work closely with the CFO and VP of Finance. This ... healthcare reimbursement environment. * Manages difficult or emotional customer situations

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 3 days ago

Sr. Director of Radiology

Memorial Hospital of Gardena - Norwalk , CA

Articulates and enforces standards for quality/safe patient care. * Develops and implements ... Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 25 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Lexington, KY

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Lexington, KY

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LEVEL OF EDUCATION

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Average Salary Range for Director of Customer Care in Lexington, KY

Average Base Salary

Core compensation

143318

186765

164194

Average Total Cash Compensation

Includes base and annual incentives

161816

225012

190925

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Lexington, KY. The base salary for Director of Customer Care ranges from $143,318 to $186,765 with the average base salary of $164,194. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $161,816 to $225,012 with the average total cash compensation of $190,925.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$164,194	$143,318 - $186,765
Bonus	$26,730	$18,498 - $38,248
Total Pay	$190,925	$161,816 - $225,012

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Lexington, KY

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Lexington, KY
CITY, STATE Richmond, KY	AVERAGE SALARY RANGE $143,090 - $186,467	COMPARE TO Lexington, KY
CITY, STATE Frankfort, KY	AVERAGE SALARY RANGE $140,883 - $183,592	COMPARE TO Lexington, KY
CITY, STATE Louisville, KY	AVERAGE SALARY RANGE $146,292 - $190,640	COMPARE TO Lexington, KY
CITY, STATE Covington, KY	AVERAGE SALARY RANGE $150,699 - $196,384	COMPARE TO Lexington, KY
CITY, STATE Cincinnati, OH	AVERAGE SALARY RANGE $150,699 - $196,384	COMPARE TO Lexington, KY
CITY, STATE Hamilton, OH	AVERAGE SALARY RANGE $150,083 - $195,581	COMPARE TO Lexington, KY

See salaries for Director of Customer Care in locations close to Lexington, KY. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Lexington, Kentucky

Lexington, consolidated with Fayette County and often denoted as Lexington-Fayette, is the second-largest city in Kentucky and the 60th-largest city in the United States. By land area, Lexington is the 28th largest city in the United States. Known as the "Horse Capital of the World," it is the heart of the state's Bluegrass region. It has a nonpartisan mayor-council form of government, with 12 council districts and three members elected at large, with the highest vote-getter designated vice mayor. In the 2017 U.S. Census Estimate, the city's population was 321,959, anchoring a metropolitan are...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Lexington, KY

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Lexington, KY	MINIMUM SALARY $141,500	MAXIMUM SALARY $184,800
JOB TITLE Customer Service Director	LOCATION Lexington, KY	MINIMUM SALARY $141,428	MAXIMUM SALARY $184,773
JOB TITLE Customer Care Senior Manager	LOCATION Lexington, KY	MINIMUM SALARY $112,800	MAXIMUM SALARY $145,400
JOB TITLE Customer Success Director	LOCATION Lexington, KY	MINIMUM SALARY $137,090	MAXIMUM SALARY $171,924
JOB TITLE Customer Care Executive	LOCATION Lexington, KY	MINIMUM SALARY $190,790	MAXIMUM SALARY $251,290
JOB TITLE Customer Care Supervisor	LOCATION Lexington, KY	MINIMUM SALARY $62,500	MAXIMUM SALARY $81,500

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Lexington, KY that might be a good fit for the type of job and salary you are looking for.

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143318

186765

About Lexington, Kentucky Lexington, consolidated with Fayette County and often denoted as Lexington-Fayette, is the second-largest city in Kentucky and the 60th-largest city i....More

Lexington, Kentucky area prices were up 1.2% from a year ago

Director of Customer Care Salary in popular cities: Louisville, Bowling Green, Owensboro

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role