Director of Customer Care Salary in North Carolina

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How much does a Director of Customer Care make in North Carolina? The average Director of Customer Care salary in North Carolina is $169,491 as of March 26, 2024, but the range typically falls between $147,941 and $192,789. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Salary range for a Director of Customer Care

$147,941 to $192,789

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Director of Customer Care

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Location	Avg. Salary	Date Updated
Location Aberdeen, NC	Avg. Salary $159,251	Date Updated March 26, 2024
Location Advance, NC	Avg. Salary $165,254	Date Updated March 26, 2024
Location Ahoskie, NC	Avg. Salary $165,254	Date Updated March 26, 2024
Location Alamance, NC	Avg. Salary $165,430	Date Updated March 26, 2024
Location Albemarle, NC	Avg. Salary $166,490	Date Updated March 26, 2024
Location Albertson, NC	Avg. Salary $159,781	Date Updated March 26, 2024
Location Alexander, NC	Avg. Salary $162,252	Date Updated March 26, 2024
Location Alexis, NC	Avg. Salary $171,080	Date Updated March 26, 2024
Location Alliance, NC	Avg. Salary $160,487	Date Updated March 26, 2024
Location Almond, NC	Avg. Salary $160,663	Date Updated March 26, 2024

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Job Openings for Director of Customer Care in North Carolina

Senior Director of Customer Service

Tandym Group - New York , NY

A healthcare organization in New York is actively seeking an experienced and proven leader to join their staff as their new Senior Director of Customer Service. In this role, the Senior Director of ...

LinkedIn - Today

Director of Critical Care

crescentiasolutions - Selma , AL

Make a real difference in the lives of our patients through the delivery of exceptional customer ... Director of Critical Care Level : Senior Reports To : CNO Vacant Since : Less than 30 days ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director of Nursing - DON - RN

Genesis Healthcare - York , PA

... customer experience excellence. *Provide service and servant leadership, direction, and administration of day-to-day patient care operations. *Promote an environment focused on top of license ...

JobGet - 1 day ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 25 days ago

Director of Retail Marketing

Gameday Spirit Fanstores - Urbana , IL

We stand out because we care. Our stores look and feel different than most fan stores, and we are ... They have a relentless passion for the customers, campuses, brand standards, and the career ...

LinkedIn - Today

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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About North Carolina

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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About North Carolina North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south....More

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